Vieraskäyttäjä
6. syyskuuta 2024
The Nicholson House property is located in the beautiful town of Mendocino and a convenient walk to all the town has to offer. While the property is charming and well-kept, I had several issues with my stay and ultimately wished I'd stayed elsewhere. Because there are no staff on-property, you have the option of messaging via their online portal, calling via phone, or going next door to the cafe to speak with a staff member. I attempted all three of those methods without much assistance. I arrived to the property just before check-in and sent a message via the portal. The next morning after still no response, I went over to the cafe to inquire. The barista let me know the manager was out of town, and they too were having a hard time getting in touch with her. I then attempted to call the property (a total of three times) each time going to voicemail. Eventually my call was returned, however, the service I received was not satisfactory. I spent the entire night awake listening to a very loud family below me and could even hear my neighbor snoring through the wall (with ear plugs in). I requested a white-noise machine or another solution - an air purifier was provided to drown out the sound of screaming children and parents. Ultimately, if you appreciate responsive staff and quiet, peaceful accommodations, I would strongly recommend choosing a different property.
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