Served me well for my quick trip for an event overnight. Would stay again for the price point and for a similar need
Käännä
Nadeesha Goonetilake
Studio-huoneisto
Majoittunut 1. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.3.2025
Lovely Stay
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for sharing your positive review! We're glad to hear that you had an enjoyable stay with us. Your feedback is greatly appreciated and helps motivate our team to continue providing excellent service. We truly value your support and look forward to welcoming you back to Oaks in the future! Best regards, Oaks Management
KoeZ_Oct5
Studio-huoneisto
Majoittunut 2. 2025
Liikematkustajat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.3.2025
很好 非常好
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to leave us such a positive review! We're happy to know you had a pleasant stay with us. Your feedback is important to us, and we truly appreciate your kind words. We look forward to welcoming you back to Oaks soon and providing you with another great experience! Warm regards, Oaks Management
Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful review! We're so glad you enjoyed our prime location – being just minutes away from Chinatown, Victoria Market, and local amenities really does make exploring the area convenient. We're also happy to hear you found the kitchenware and nearby supermarket helpful! It’s great to know that you had a pleasant stay with us, and we truly appreciate you sharing your experience. We hope to welcome you back to Oaks on your next visit! Warm regards, Oaks Management
Vieraskäyttäjä
Studio-huoneisto
Majoittunut 1. 2025
Perhe
5 arvostelu
9.5/10
Mahtava
Lähetetty 9.3.2025
位置好、服務好
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for your excellent review! We're thrilled to hear that you enjoyed our convenient location and the service we provided. It’s always our goal to offer our guests the best experience, and we’re so glad we met your expectations. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your feedback. We can’t wait to welcome you back to Oaks in the future! Best regards, Oaks Management
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback! We’re happy to hear that you found the room spacious and that you felt your stay was cost-effective. We appreciate your comments regarding our check-in and check-out times, and we’ll certainly take that into consideration as we continue to improve our guest experience. We truly value your input and hope to have the pleasure of welcoming you back to Oaks in the future! Best regards, Oaks Management
Sunny
Yhden makuuhuoneen huoneisto
Majoittunut 1. 2025
Matkusta ystävien kanssa
4 arvostelu
6.5/10
Lähetetty 2.3.2025
Room was very big, however overall all the place is quite outdated and old - especially the bathroom. The shower/bathtub is very slippery, even with the rubber mat. There was a foul smell in the hallway and occasionally in the lobby as well.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found the room spacious. We truly appreciate your comments regarding the bathroom and the hallway smell, and we apologize for any inconvenience this caused during your stay. Your observations are very important to us, and we will address these issues with our team to ensure we can improve for future guests. We value your input and hope to have the opportunity to welcome you back to Oaks in the future for an even better experience. Best regards, Oaks Management
Vieraskäyttäjä
Kolmen makuuhuoneen huoneisto
Majoittunut 12. 2024
Muu
59 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.2.2025
還行吧。。。
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that your stay was generally comfortable. Your input is important to us, and we’ll continue working to improve the experience for all of our guests. We hope to welcome you back to Oaks in the future and provide you with an even better stay! Best regards, Oaks Management
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us! We’re glad to hear that you enjoyed the spacious and clean room, as well as the convenient location close to the city center. It’s great to know that the layout was suitable for your family. We appreciate your comments regarding the air conditioner and room service, and we will look into these areas to improve the guest experience. Your feedback is valuable, and we hope to welcome you back for an even better stay in the future. Best regards, Oaks Management
Vieraskäyttäjä
Studio-huoneisto
Majoittunut 12. 2024
Pariskunnat
5 arvostelu
4.0/10
Lähetetty 23.2.2025
Extremely bad service. Was specifically asked what kind of room I wanted even though it was written on the booking, and then given a different room. Had to go down and swap over keys and needed to wait 15 minutes for a simple key swap.
Beds weren’t made either, and towels were not clean. Ended up buying towels.
Absolutely no customer service.
Käännä
Majoituspaikan vastaus: Dear Guest, We sincerely apologize for falling short of the high standards we strive to uphold. We take great pride in our attention to detail, and we deeply regret that we missed the mark during your experience. Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to using it to improve and ensure this doesn’t happen again. We are actively looking into this matter and will do our best to resolve it quickly and thoroughly. We truly appreciate your understanding and thank you once again for helping us improve. Best regards, Oaks Management
Majoituspaikan vastaus: Dear Guest, Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed our convenient location, close to Parliament, restaurants, and Chinatown, and that the transport links made it easy for you to explore the area. We’re also glad to know that the towel change, weekly cleaning, and washer/dryer made your stay more comfortable. We appreciate your feedback regarding the laundry detergent, and we’ll certainly take that into consideration as we continue to improve our services. It’s wonderful to hear that you were able to enjoy the free tram service, making transportation both easy and affordable. We’d be thrilled to welcome you back to Oaks in the future for another great stay! Best regards, Oaks Management