Rose Lane Serviced Apartment

Great location for the Marvel Statium.

TBH, having read reviews I was apprehensive about staying here, but it suited our budget for a one-night stay opposite Southern Cross station. Collecting the key was easy enough, and the instructions were clarified in emails and a phone call on the morning of check-in. The room was spacious (a studio apartment), and the bed and pillows were comfortable. There was even a 3/4-size fridge and kitchen. Block-out blinds were a bonus and extremely quiet. The downside was that the room was in desperate need of a makeover. The front door looks like it has been broken into during a previous life (most likely a long-term rental) and the carpet needs to be replaced. Overall, we would stay again but even more so if the room was given a once-over, and the front door replaced and an additional lock added.

Great spot Great location. Lovely room, easy access and easy to deal with great price. Very happy

2 night stay Well informed prior to check-in of where to get keys. Check-in girl was very helpful. The deposit is only an authorisation. Ideally located for the price.

Everything from booking, checking in and then checking out was great and stress free. We needed a late check out at the last minute and that was accommodated for with no issues at all. Thanks so much! We will definitely stay next time we are in Melbourne!

The check in process is very confusing. The instructions need to be clear. At first I was given instructions to check in at the property address, this is NOT the case, the check in is down the road at a cafe shop front. If this was specified in the original instructions this would have saved wasted time. I also noted that other guests were given the same confusing instructions. The young lady I dealt with at the cafe was lovely but obviously can only do the basics as I had a request that I had emailed through previous to check in, which went unanswered and then they wanted to charge me for linen for the existing sofa bed, although I did not exceed the room occupancy (2 guests). The room upon check in was quite dirty, the kitchen bench tops had crumbs etc on them, the fridge had food in it from a past guest. The crockery and cutlery was all mismatched, and not a full set and also not properly cleaned, a bonus was that at least we could run them through the dishwasher as dishwasher powder is included. The airconditioning whilst it worked, was very dirty and did not seem to be running very effectively so possibly needs servicing. There was also an extra portable fan in the cupboard for use, this was very dirty and rattled so loudly when turned on that it could not be used. The main bed was very hard and unfortunately you don't sleep very well because of this, this could be rectified with putting a mattress topper on it. The location is fantastic and amenities are great-gym etc