Nice and clean
Convenient and accessible to restaurant and entertainment centre
Käännä
Vieraskäyttäjä
Dorsett King Size -vuode
Majoittunut 11. 2024
Pariskunnat
8 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 12.12.2024
The location is good. Just a few minutes' walk from Southern Cross train station and tram station. The building is modern with grand decorations, and the room is spacious.
The breakfast was good,not much choices,but overall is good.
The cons: the toilet beside sauna room is a bit smelly though.
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for sharing your feedback and lovely photos of Dorsett! We’re delighted that you enjoyed the modern ambiance of the hotel and had a chance to relax in our pool area—it’s wonderful to know these aspects added to your stay. We’re sorry to hear that the breakfast buffet didn’t fully meet your expectations and that the natural light in your courtyard-facing room was limited. Your feedback about the buffet has been shared with our culinary team to ensure we maintain the high standards we strive for. If you prefer a brighter room in the future, we’d be more than happy to assist in finding one that better suits your preferences. We truly value your feedback as it helps us improve, and we hope to have the pleasure of welcoming you back for an even better stay. Warm Regards, Minyoung Lee, Front Office Manager
Vieraskäyttäjä
Deluxe Twin
Majoittunut 10. 2024
Liikematkustajat
6 arvostelu
4.7/5
Mahtava
Lähetetty 12.12.2024
很舒適 也很方便
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for your kind feedback! We’re so glad to hear that you found your stay both comfortable and convenient. It’s always our goal to provide a relaxing and seamless experience for our guests. We hope to welcome you back soon for another wonderful stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Warm Regards, Minyoung Lee, Front Office Manager
Sock Keng
Deluxe Twin
Majoittunut 12. 2024
Pariskunnat
10 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 12.12.2024
Jacuzzi with warm water is good. Near to Korea town. But valet parking is expensive, AUD 40 per 24 hours for hotel guest. We informed reception to opt out housekeeping & gotten 10AUD credit which was used to offset our parking fees.
Käännä
Majoituspaikan vastaus: Deak Sock, thank you for sharing your feedback! We're glad you enjoyed the warm Jacuzzi and the convenience of our location near Korea Town. We look forward to welcoming you back for another enjoyable stay. If there’s anything else we can do to make your next visit even more special, please let us know. Warm Regards, Minyoung Lee, Front Office Manager
Fi Wong
Deluxe Twin
Majoittunut 11. 2024
Perhe
54 arvostelu
4.7/5
Mahtava
Lähetetty 11.12.2024
Clean everywhere and fast check in
Käännä
Majoituspaikan vastaus: Dear Fi Wong, thank you for your great feedback! We’re thrilled to hear that you found everything clean and enjoyed a fast check-in experience. We’re committed to maintaining high standards of cleanliness and efficiency to ensure our guests have a seamless and enjoyable stay. We look forward to welcoming you back soon. Warm Regards, Minyoung Lee, Front Office Manager
Majoituspaikan vastaus: Dear valued guest, thank you for sharing your feedback. We're glad to hear that you enjoyed the hotel’s location, spacious room, comfortable bedding, and friendly staff. We also appreciate you pointing out areas where we can improve, such as the cleanliness of the glassware, the showerhead positioning, and the Wi-Fi and mobile signal issues. Your suggestion for a paper menu is very helpful, and we will certainly look into enhancing the Executive Lounge offerings and upgrading the coffee machine. We hope to have the opportunity to welcome you back and provide a more seamless experience next time. Warm Regards, Minyoung Lee, Front Office Manager
Golnoush
deluxe king size vuode Diva
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.12.2024
Great location
Käännä
Majoituspaikan vastaus: Dear Golnoush, warm greetings from Dorsett Melbourne and thank you for your feedback! I am glad you enjoyed our great location, and we hope to welcome you back for another stay soon. Warm Regards, Minyoung Lee, Front Office Manager
9126codus
Deluxe Twin
Majoittunut 11. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.12.2024
저렴해서 예약했는데 무료트램존에서 가깝고 바로근처에 콜스 있어서 쇼핑하기도 좋아요 시설도 깨끗하고 넓어서 좋아요 직원분들도 다 친절함 다시가도 여기로 갈듯
Käännä
Majoituspaikan vastaus: 소중한 후기 감사합니다! 위치와 시설에 만족하셨다니 기쁩니다. 무료 트램존과 콜스도 가까워 쇼핑과 이동이 편리한 점을 좋게 평가해주셔서 감사합니다. 앞으로도 편안한 숙박을 제공할 수 있도록 노력하겠습니다. 다시 방문해 주시길 기다리겠습니다! 😊 Jeffrey Duty Manager
Vieraskäyttäjä
Deluxe Twin
Majoittunut 12. 2024
Pariskunnat
19 arvostelu
3.5/5
Lähetetty 6.12.2024
not far from main train station and tram stations
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback! We're glad to hear that the location was convenient for you with easy access to the main train and tram stations. We hope to welcome you back soon! Jeffrey Duty Manager
When we arrive we discover that several things are not supplied, so we rang up front desk a few times and a lady I guess her name is Fanny she has been very helpful and patiently help us out.
Our experience are pretty good. Breakfast service and choices average.
If possible do inform the guest what is not included in their bookings.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your recent experience with us. It's wonderful to hear that Fena was able to assist you so patiently and made a positive impact on your stay. Your kind words about her service will certainly be shared with her and the team.We appreciate your feedback regarding the items not supplied and the breakfast service. Your suggestion to inform guests about booking inclusions is noted, as we strive to make every stay seamless and enjoyable.We hope to have the pleasure of welcoming you back and providing an even better experience next time.Warm regards,JeffreyDuty Manager