Coach House Hotel

Having come from a 4 star where I paid £80 per night this place charged £110! Given that it was the only place near where I was attending a function there was little other choice. The room we were given "you couldn't swing a cat in". It was so small, lacking in space an storage. Even half of the wardrobe was screwed shut! The galley style bathroom was a joke. The only shelf space was a 6 in X 3 in shelf above the toilet roll (unless you used the toilet seat). The room was very cold upon arrival and the heating in the room didn't function despite staff supposedly turning it on. To top it all off we arrived back at the hotel after our function at 2130 hrs on a Saturday night expecting to be able to have a few drinks only to find the whole place locked up! The whole experience was terrible. Of course, they charge such a high rate for this "service" because they are only five minutes from the IWM at Duxford. NEVER AGAIN!!!!

Firstly booking the room very difficult! Website directed you to fill out a form detailing your room and dates etc. I filled it out but I didn’t get a reply. Decided to use Whats app chat bot. I got a reply which said someone would call me back to take details. They didn’t. I phoned the Whats app number and person answered and asked me to call hotel directly. So booking took 3 days!! The hotel is very overpriced. The radiator in bathroom very rusty, no lock on bathroom door and a hole where the lock used to be, tv wires hanging in front of wardrobe space. A guest was playing loud music outside our bedroom window. Fortunately this only lasted for an hour. Room notice displayed restaurant opening times. Nothing about email password. Went to bar area and member of staff just said it’s there and nodded to the router which displayed the information. The room was in need of tlc. To be fair there were some modern touches and an effort to improve the decor. Bathroom towel good quality. Lots of parking spaces. There is some traffic noise but I slept despite this. It’s such a shame that the room was extremely overpriced.

Good food