Rosmawati abdul rahman
25. syyskuuta 2024
Cons: The rooms are outdated. The carpet smells. The beds are ok. Some parts of the rooms are really dirty even with cobwebs (see photos). The balcony floor is filthy and not maintained. Staff are ok, but other than one male reception, the rest are not friendly. They are not rude, just not welcoming and friendly as how someone facing customers should be. The housekeeping team: On two occasions, they just opened our room without knocking, and it was still before check-out time. This is a serious issue.
The aircond was leaking, and no one came to fix it after reporting it.
The pool is small, and no pool towel is provided.
The hotel also charges Rm5 if you ask for an extra towel. Insane!
Pros:
The hotel looks nice from the outside, and so does the lobby. The 3 bedroom apartment is huge. The room service food is affordable compared to other hotels.
Käännä