Vieraskäyttäjä
19. tammikuuta 2025
Stayed at this hotel for 4 nights for Umrah in January 25. Our room had no towels or tea making facilities on arrival. The phone to reception, and the desk drawer, wall lights were all broken. I took me three visits down to the reception just to get towels delivered. No cleaner came in the room during our three day stay. In the end we had to leave our rubbish in bags outside the door. The room was cold and thermostat could not be adjusted to warm the room. The wiring joins covered by tape looked dangerous, and in some of the other rooms the water was not warm enough. Bottom line is, this hotel should not have been sold to us as a 4 star offering we paid for. It was more like 2 star!! On the plus side breakfast was good.
Käännä