Deyar Al Eiman Hotel

Very good hotel near haram and value for money.haram is 300 MTR from hotel.break fast available but not tried.restaurant in hotel serving Indonesian food. There are a variety of food options available around hotel area and easy to get taxis.

Actuellement en séjour à l’hôtel, l’évier et les toilettes sont complètement bouchés,au bout de 48h la situation reste INCHANGÉE! ABSENCE DE RÉACTIVITÉ du personnel et de la direction.Il me reste 48h, est ce que vous pourriez faire le nécessaire immédiatement afin que nous puissions avoir un minium d’hygiène , c’est intenable.

I was extremely disappointed with their service first of all i would like to share my experience they have a poor service in not answering the phone call as a guest i was calling to confirm my booking since im travelling with my family i wanted to make sure that i have the room for my stay but was not ever satisfied so unfortunately i had to reserve somewhere else will never be visiting this hotel ever again. After all this when i tried to cancel my reservation they don't want to answer my call nor refunding my amount this is not the right way to ignore a guest would never recommend this hotel to any friends or family members. Thank You.

Hôtel à éviter, sale, vieillot, pas de meubles dans la chambre, pas de prise électrique pour recharger le téléphone et pour finir le tout il n'y avait pas d'eau chaude dans la salle de bain. Même aprés plusieurs plaintes de pélérins, l'eau chaude n'est pas revenue, le staff n'est pas à l'écoute des clients. cet hôtel ne mérite pas ses étoiles. seul point positif proche de la mosquée.

Location is what the rating is based on. We had a few issues with the room. The sink was leaking, we stayed for about 3 days and asked numerous times to have it fixed however the staff at front were rudely trying to dismiss us telling us it will be done. When we told them we have told them to get this sink fixed numerous times they said we have to be in the room whilst they fix it. Room service was practically non existent. All that showed they may have room service in the hotel was a cart that stayed in the exact same spot throughout the entire stay. Our room was never cleaned nor checked on. I realised they would come at prayer time and knock on doors when they know no one will be in as per their policy to ‘not clean unless you’re in the room’ (weird policy but ok). When I saw them we asked them to check the bathroom.. again. We were told they will come around. As we were getting late we had to leave. (They never cleaned it nor came again) The sink was never fixed. We saw a person from room service once at the start (he was just in the hallway not cleaning) and we made sure to ask for extra tissue rolls which saved us as we would have never had enough had we not asked then. As they never came to clean. The rooms were quite small and narrow, however it wasn’t a massive issue. The walls were dirty. The bedding was decent. The lifts were actually quite quick and the location was really good hence the 2 stars. Breakfast was not worth it. We stopped going down as it was not filling at all. They would serve rice for breakfast.. 2 minute walk from the mosque.