Grand Plaza Al Madina

While the location of the hotel is excellent and convenient, there are several areas that need improvement to enhance guest experience. Firstly, allocating 4 beds in a room meant for 3 guests does not make practical sense. The beds are placed too close to each other, leaving barely any space to move around. This makes the room feel cramped and uncomfortable. The cleanliness of the room was average, especially in the washroom. Specifically, in Room 529, the toilet seat appeared very old and partially broken, which is unacceptable for a property aiming for high guest satisfaction. Another major issue is the elevator. Getting into the lift is often a challenge, particularly for guests who are not familiar with the system. Having a lift attendant or staff to assist and monitor the lift usage would make things much easier, especially for guests from different regions who may face language barriers. The hotel has great potential due to its excellent location, but addressing these concerns is essential to attract more guests and earn better ratings.

Bagus enak dekat kemana2.. dekat pintu 338 , gate perempuan..

My stay at Grand Plaza was underwhelming. The food quality was poor — potatoes were served undercooked, and there was very little variety overall. For a hotel of this standard, I expected much better. Unfortunately, it did not meet expectations in terms of dining or overall experience. I would not recommend it based on this visit.