Vieraskäyttäjä
15. marraskuuta 2023
I’m a Hilton diamond member so I’m very loyal to Hilton and stayed in many of their hotels. This was the first and the last time staying at their Tru brand. This hotel was terrible. Like staying at a motel 6. Only saving thing was the night manager Tamika (?) tried her best and went above and beyond to try and get the new tv in our room working. She was friendly and tried her hardest. Pros - Tamika (positive attitude and excellent customer service) Cons - Mattress lumpy, pillows were thin and seen better days, caked up dirt in corners, one dirty chair to sit on in room, significant highway road noise, I woke up startled to hear person in next room coughing and I seriously thought person was inside our room, TV only got one channel after Tamika tried 3 different things to get new tv working, etc. Rooms extremely small. Will never stay here or a Tru hotel again.
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