Hotel Caparena

Hotel datato, arredo classico e non di qualità, pulizia mediocre, letti comodi, stanza spaziosa ma a piano terra senza zanzariere abbiamo ritrovato insetti in camera dopo aver aperto per arieggiare. Biancheria super datata e obsoleta anche se apparentemente pulita. Discreta la colazione e varia, hotel dotato di piscina ( non pulitissima) e aperta fino alle 17 che per noi in Sicilia è appena pomeriggio…scarsissima disponibilità del personale a venire incontro ad esigenze anche semplici per i bambini. Scarsa anche l’offerta “pranzo” da poter consumare al beach bar e anche lì spiccava la scortesia e la quasi totale mancanza di garbo da parte della signora addetta a prendere le comande. Non ci tornerò assolutamente!

Nuestra estadía en el Hotel Caparena fue maravillosa. Los jardines del hotel están hermosamente diseñados y cuidados al detalle, aportando una sensación de tranquilidad y belleza en cada rincón. La pileta, amplia y bien mantenida, fue perfecta para disfrutar y relajarse después de un día de paseo. También queremos destacar la atención en el bar, donde siempre nos atendieron con amabilidad, rapidez y una excelente disposición. El desayuno fue uno de los puntos más destacados: muy completo, con productos frescos y una gran variedad para todos los gustos, servido en un ambiente relajado con una vista encantadora. Las vistas al mar desde el hotel son realmente espectaculares, y tener acceso directo a la playa hizo que la experiencia fuera aún más especial. En resumen, un lugar ideal para descansar, disfrutar y dejarse mimar en el entorno único de Taormina.

We loved the room, especially the big bed and the balcony overlooking the sea. Hearing the big waves crash in was magical! Breakfast was very good too. The only reason really I’ve marked it down was an incident on our first night there, Saturday 19th October. We had arrived very tired and were planning an early-ish night so had switched off the light around 10pm. However at this time the music from the event outside started and was very loud. We spoke to reception and they agreed to shut the door to the venue but said that it wouldn’t change the volume much. They told us this was common on a Saturday night and that the music would go on to midnight. We retuned to the room but the music was if anything louder and the door had clearly not been shut. We then asked to speak to the duty manager and Michel Strienza came to talk to us and his attitude from the outset was aggressive and belligerent and he was rude to us, telling us that the hotel was full (when it clearly wasn’t), lying that the music wasn’t loud and it would only be half an hour until it finished, in direct contradiction to his desk staff. He was the very definition of arrogance and rudeness before he stormed off. It is one thing to have music playing on a Saturday night, but it should be at least advertised to guests that it’s happening especially as the hotel website is all about having a relaxing break. It is a completely different thing to be rude to your guests. He needs some extra customer service training.

We kregen een upgrade naar een junior suite. Prachtige grote kamer met grote badkamer en balkon. In de ochtend prachtige zonsopkomst, het uitzicht is echt heel mooi! Ontbijt zeer uitgebreid en een shuttlebus naar het centrum. Personeel is ook erg vriendelijk. Kortom, een aanrader!

Resort style hotel Yes the hotel is dated - but everything else over compensates ! The hotel is genuine beach side with a lovely beach area and pool area for guests. Tranquil garden setting that is so relaxing. Every room has their own garden or balcony and rooms are spacious. The staff were amazing ! The free shuttle to Taormina at all hours is so handy

Weird cruise ship vibe! The private beach was great and was really the only reason you’d stay at this hotel. Although you got harassed by people selling stuff who wouldn’t take no for an answer and you need to pay 3 euro for a towel. The beach bar had VERY limited food options and there isn’t a bar by the pool (perhaps this hotel is pitched at elderly cruise ship types who don’t want cocktails by the pool). Breakfast was below average. Mostly pastries and cakes that were frozen. Issues with the Wi-Fi connection. Shuttle bus - limited service, generally on time but it does leave early sometimes. The driver also dropped a lady who could barely walk at the top of the hill in the dark and I asked if he could drop her at the door which was ignored by him and then he drove down past the door to turn around anyway. Very random shuttle bus service as some nights they would drop you at the door. It you take a taxi to town it’s 20 euro. Definitely can’t walk into town. It’s over 4 kms and you can’t actually walk on parts of the road so it would be unsafe to do so. Overall the hotel was average. Guess it depends what you are looking for in your stay. I definitely booked the wrong hotel.