Hotel Playa Grande

A nice hotel I stayed in this hotel because it was very near a relative in Spain I was visiting. It’s right on the beach. The staff are very friendly and extremely helpful. There are no tea making facilities in the rooms. I asked the staff and they loaned me a kettle. There is a tv in the room, I couldn’t find the English Channel, maybe I didn’t search enough. The cleaners come everyday to clean change the towels and empty the rubbish from your room. To have a shower I had to get in the bath and pull a shower curtain across. I had a balcony which overlooked the sea and a children's play area. Occasionally smells from the kitchen would waft up, I could only smell it if I was in the balcony not in my room. There was no fridge in the room I stayed in. There was a telephone. There’s a swimming pool only open certain times of the year. The sun loungers had no cushions on them. The hotel has Wi-Fi but unfortunately my phone didn’t stay connected. I hired a car and parked in the street outside the hotel so I didn’t have to pay any parking charges. I had breakfast a couple of times in the hotel, it was a continental breakfast, ham, cheese, a cake, jug of orange, toasted bread and jam and coffee. I didn’t see any cereals and it’s not buffet style. This is a 3* hotel and it was very popular with Spanish holiday makers. If you choose not to eat at the hotel there are plenty of places to eat within a short drive of this hotel. There’s the Port in Puerto de Mazarron or the town of Bolnuevo.

Could do with some more accessible plug sockets. I enjoyed my stay at this hotel the hotel staff are all very friendly including the cleaners. My room was very clean, it had a tv. There was no mini bar, coffee machine or fridge. I did ask to borrow a kettle which I the staff gave me. My 1st of 2 complaints is that in the room the plug sockets were not easy to use. In front of one was a dressing table and the one as I entered the room, near the door was about 8” off the floor. I wasn’t on a business trip but I needed to charge my phone, tablet and watch. My 2nd complaint is that the life guard was promising every day that the swimming pool was going to be cleaned (a sandstorm had deposited sand in it at the beginning of the week and the water wasn’t very clean it was cloudy) I didn’t use the swimming pool the whole week I stayed in the hotel some people swam in it but I chose not to. I understand that the pool was going to be cleaned at some point but I felt that the hotel didn’t prioritise this. This is a shame because I chose to stay in this hotel because it has a swimming pool.

Pongo que la estancia fue normal , pero las habitaciones y baños están para una reforma en profundidad y el poco mobiliario que tiene renovarlo total , el hotel es de un estilo bonito en fachada con la playa en la parte trasera , aunque es de chinarros en la entrada al agua pero para darse un baño está bien , en la cuestión de desayuno normal se compone de salado , dulce y alguna fruta , en cuanto a comidas y cenas se compone un aperitivo y a elegir entre tres entrantes , tres segundos y postre servidos en mesa , algo que a mí no me parecer bien y comentado con otros clientes es que los platos vienen con raciones muy escasas , las comidas la verdad es que están bastante bien cocinadas con el inconveniente de la escasa cantidad ,en cuanto al personal de camareros muy atentos dando un gran servicio, el personal de recepción super amables y atentos. Gracias a los estupendos profesionales mencionados , este establecimiento puede mantener el alto nivel de ocupación .

El personal del hotel (sobre todo en el comedor) lo convirtió en una experiencia tremendamente buena. Atentos, educados a rabiar y buena mano con los niños. Amabilidad y empatía hicieron que Javi (hijo), ante una situación que nos podía haber estropeado el final de las vacaciones,hablara con la directora y nos solucionaran, de manera muy atenta, un percance que nada tenía que ver con el Hotel. Muchísimas gracias. La comida no es buffet, con lo que no es comida recalentada una y otra vez, sino de mayor calidad. Habitaciones cómodas.En primera línea de playa, con acceso directo a la misma. Sin duda, volveremos.

Lovely position opposite the beach. The room was dated and basic and had no facilities, eg, tea/coffee kettle. Staff really friendly on reception. Room was cleaned each day. Restaurant for coffee/breakfast opened at 8 am. We didn't eat there. We had a spacious balcony. The bed was ok but just one thin pillow. Some blankets in the cupboard if you were cold.

Room 114...Old tired room, damaged furniture throughout the room, and furniture very basic, the pictures are of the draws inside the wardrobe.. no fridge or beverage tray, such a shame. The Hotel doors were locked at 21.45 when we returned on Christmas day after being out for Dinner and drinks in a local restaurant....dircetions on the doors said if doors are locked/ closed ring the bell ..with an arrow pointing to a bell on the wall...so we rang the bell and waited...but no reply, thinking that night porter would come let us in as ge might be on his rounds checking the hotel, how wrong we were, we kept rining the bell..ringing the hotel (someone kept answering and then hanging up on us) untill 22.10....so we had no choice but to leave, we never slept in the beds so cant comment on how comfortable they were or not? ....we never really stayed in the room... Arrived back at the hotel the following morning spoke to the young lady on reception who was socked by our explanation of our nights events...we explained fully what had happened and was offered another night free of charge, this wasn't appropriate as the event we went to was already over....we asked for a refund which was given , we went to our room packed our belongings returned the key to reception and left.