Almar Giardino di Costanza Resort & Spa

Esperienza eccellente, struttura e staff al top.

What a beautiful, grand, Italian hotel! Incredible value and impeccable service. The staff were all so friendly and helpful and nothing was a problem. We had a large, well appointed room with the most comfortable sofa bed for our son. The pool, spa and breakfast were all incredible too. And, bonus-there’s a beach club a short drive away with great food and sun loungers on a cute beach. Book this hotel, do not hesitate for a second. (There isn’t a lot around the hotel and the nearby town felt abandoned but, we were visiting in August when locals shut up shop and head to the beach themselves!)

Together with my 2 children we had a wonderful 3 night stay, the staff were very welcoming and helpful especially Letitzia… we will definitely go back

Struttura bella,ampie camere ben arredate, tutto perfetto. SPA esilarante, bellissima! Colazione ricca e varia. Ristorante da migliorare. Molto meglio proporre un menù tradizionale di alta qualità bio con odori e sapori mediterranei. A

There were a lot of good things about this hotel the rooms were excellent and most staff were friendly and professional. My main complaints are about some staff conduct and the average food. Upon arrival there is a barrier for security purposes which is good. However when you pull up to the entrance there is no one to receive you and help with your bags. The initial reception I received from Maria was unfriendly which changed quickly but the damage was already done. The micro aggressions continued as I ordered lunch only to have the waiter stick his hand across my face twice to point out a menu option. It was clear aggression as he heard me say chicken salad loud and clear. I did not pay all that money to get poked in the face. I had to go to reception to suggest that they take a course in diversity. After that things improved but sadly at check out the aggression continued albeit with a fake charm. A male receptionist first insisted that I did not have a car at the hotel because he could not “find” the container that was right in front of him. Then he went to get the car and did not readjust the car seat to its original position. Finally the security barrier was not raised as we left with a consequential delay. Micro aggressions are by there nature are ambiguous but in hospitality you should not be questioning if you’re being treated disrespectfully. The staff I referenced let themselves down.

Hotel dal fascino elegante .. spa meravigliosa! Torneremo sicuramente.