Hampton Inn Maysville, KY

the bathroom floor is heaved up. the cold water knob leaks when you turn the hot on. the tub drain can't keep up with the shower water so you syand in water.

Plus: friendly employees. good service with coffee bar and good breakfast, good size rooms. Negatives: POOL CLOSED and business center closed. I would not halved booked if this was disclosed at that time. (I checked; it had been closed for months) Bathroom was dirty. Mold or mildew at the bottom edge of tub and grout between tub and tile. recaulking is cheap and quick fix. Also, several floor tile are cracked. Additionally, my bed sheet had a RED stain on it, not sure if it was blood or what but housekeeping was requested on our 2nd day. We received clean towels and beds made but sheets were Not changed.

Good location and near several eating places within walking distance. Some areas need updated and carpet cleaned. Mattress was good, we did sleep well. Thats what we needed after traveling all day. Did not realize dogs were allowed until after we checked in.

Overall the room was decent. Trash sitting by the can near the elevator was unacceptable. It was there for almost 2 days before being removed. Housekeeping needs help, or more professional employees. We had to track down housekeeping because on our 3rd day we still hadn't been restocked with towels, old towels etc removed and trash changed. The housekeeper acted as if we were interrupting her, and we felt as if we were inconveniencing her by doing her job. Besides housekeeping, the only other issue was the pool. When booking here, we wanted to make sure the pool was operational. On the site at the time of booking it was closed for maintenance. When we arrived, there was a sign in the elevator stating the pool was closed until further notice. I checked daily until the night before we left Florida heading for Kentucky, imagine the disappointment when we saw the sign. I will say the breakfast was far more than I had anticipated, and since we were on the 3rd floor it was quiet. Check in and out was a breeze and hassle free.

When we checked in for a two night stay, we were asked if we wanted the room made up after the first night. I said yes. At 10:30 am the next morning we removed the do not disturb sign, and left the hotel at 11 am. On the way out my wife asked Daryl to have the room made up. When we returned that evening, there was two towels in front of our door, on the floor. The room had not been made up. We spoke with the front desk lady, she said she came in at 3pm and housekeeping was still there. I am getting sick of Hampton’s policy of not making up rooms. This has happened in St. Augustine, Charlotte, and now here. Probably time to give up Hilton Honors and look elsewhere.

This hotel was recommended by my brother; we enjoyed our stay in the area. Hotel was clean, bed & pillows were comfortable, breakfast better than expected. Sort of a fun aside: Goodwill store is walking distance.