Vieraskäyttäjä
24. maaliskuuta 2025
We have stayed many times at this hotel, sometimes twice a year this visit for 3 weeks. We still love this hotel, however I have marked down from 5 stars to 3 stars for several reasons which I will explain First the positives, the majority of the staff are the very best in the business, particular mention to Tom Denis, Marcella and Irea who do an exceptional job, thank you. Also special mention Jermais who works in bar and restraunt, he is the nicest person, always smiling, thanks , in contrast to Santiago who is unhelpful bordering on rude. The hotel is well located, the seaview rooms have nice outlook and good size. I would still recommend the hotel, however not as good as it was. Now the negatives, pool furniture tired and not very clean, lots of flies in outdoor areas, very little entertainment, if weather is poor then little to keep occupied. The breakfast no longer includes individual branded cereal and yogurt. The hotel is starting to look tired in particular rooms and restraunts which require redecorating. This is still the best hotel in Calete de fuste, however the town itself is starting to deteriorate with graffiti, closed premises and lack of quality retail.
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