One&Only le Saint Geran

What an utterly fabulous hotel. Everything from the relaxing ambience, to the service, the stunning beach, breathtaking Guerlain spa, restaurants, amazing onsite activities, outside excursions on offer and boutique hotel vibe. We’ve just had the most amazing 5 night break and are only wishing we could stay another 10. To finalise our amazing day, we started off our last day in the early morning with a dolphin and whale experience in the open ocean whereby we spent 4hrs with these fascinating creatures. The company that the hotel uses are beyond professional and experienced. Then to top off the evening my partner arranged a private dinner on the beach. All of the staff got involved in it. It was completely breathtaking. The scene was so romantic, the food was simply delicious and the attentiveness of Omar and Bhavisssn to ensure that everything was pure perfection is what really made it. A huge massive thank you to Omar for listening to my partners requests to make this the most special evening for me and one that I will remember forever. As a result of his exceptional service throughout our trip, we will 100% return to One&Only Le St Geran each year for what will hopefully become an annual tradition ♥️

Amazing location of hotel, beautiful scenery, good service. Great place to stay if you are coming to Mauritius, Padel and tennis courts are lovely and good team there aswell. Lots to do even when it rains with a specific brochure of activities

The hotel is great and in my opinion best in Mauritius, food is great, and it’s very clean. When & if you ever book in O&O ask for Varun he is very helpful he is the one that made our vacation great, thank you very much Varun. He works in the client relations department. Also when you go to the pool ask for Volid he would make your stay at the pool great and will assist with anything. Thank you O&O team hope to see you again soon.

Review Overall, our 5 night stay here was not worth the $800 USD per night we paid, we would not recommend or stay at this resort again. If it’s a good value you’re looking for, look elsewhere. If you’re ok with spending tons of money on overly-priced items, this place is for you. Pros: - Absolutely beautiful property. Beach and lagoon options offer a great trade off between busy and calm experiences - Room was large and clean. A/C worked great - Very friendly staff. The waitstaff to guest ratio seemed very high - Le Carre speakeasy was a very nice place to unwind after a long day in the sun - Lots of activities for adults and kids - The spa is very nice and has a quiet and tranquil pool that guests can use (even if they don’t have a spa appointment) - The breakfast buffet was one of the highlights of the stay. They had quite an array of options suitable for everyone - The nightly turndown service came with unique gifts each night. The gifts were a very nice touch and quite nice too! Cons: - Extremely expensive food and drinks. The buffet dinner option is 5500MUR ($120 USD), so come hungry if you do the buffet. We opted for a la carte but it was still $50 USD per dish. They also charge 300MUR for each bottle of water, even though they offer unlimited bottles of water delivered to the room at no charge. This was mind-boggling to me. Bring the water from your room with you to save $14/bottle of water - There are only three options for dining in air-conditioned comfort: Prime steakhouse (which is dinner-only and closed most days), L’Artisan (small seating area), and in your room (with an additional tray charge). While this didn’t bother most people, it was unbearably hot some days and it’s nice to be able to dine in air-conditioning especially after spending hours soaking in the sun - On the note about water and non-ac, one day my pregnant wife and I (after spending 4 hours in the sun) sat down for lunch at one of the outdoor restaurants. The waiter came by and poured some water. After about 5 mins we decided it was way too hot to eat there and got up and left. The waiter flagged us down and insisted we pay 300MUR for the 2 sips of water we had - We were supposed to be entitled to a $100 USD credit since we booked through our credit card (Capital One travel). Upon checking out they used an unfavorable exchange rate making the value only $87 - The concierge experiences list provided incorrect fees for the golf course options. When I asked them to book The Links course, it was 2000MUR more expensive than advertised - The staff, while helpful, seemed a bit overbearing at times. They’ve clearly been trained to upsell guests. While this isn’t a bad thing, it got tiring after a while Tips: - Bring water bottles from your room with you to dine to save 300MUR - Don’t leave sweets in your room or in the trash. We learned this the hard way and discovered hordes of ants in the trash - Make sure you double-check the bill at checkout and keep track of all din

Paradise and perfection. Not much more I need to add... but the review forces me into 200 characters!. The hotel is in an idyllic location that is the stuff of dreams. The staff are all super helpful and responsive and you are left with the clear impression that they really want to please, rather than that is what they are trained to do. Staying in this hotel should be a 'bucket list' item. Do it.

Bonjour Retour en France sous la grisaille après ce séjour ( du 5 au 12 février)ensoleillé , très chaud ( une demi journée de petite pluie) et magnifique grâce à tout le personnel du Saint Géran. Que dire? Nous y étions pour nos 20 ans de mariage et l’anniversaire de mon beau-frère. A notre arrivée, tôt à 8h30, dans la chambre déjà prête et accessible en check-in, une bouteille de champagne offerte, des chocolats, des fruits, du rhum. ( mon beau frère a lui eu droit à un grand gâteau). Cela peut sembler anecdotique mais reflète la qualité du service et les attentions pour les clients. Tout simplement exemplaire. J’y reviendrais. Chambre très spacieuse (65 mètres carrés), avec terrasse et deux transats , mini canapé, vue sur le lagon ( avec le couché de soleil derrière les montagnes , magnifique), au calme, à 20 mètres d’une petite plage). Peignoirs de bain, peignoirs plus légers pour la journée. Gourdes, casquettes, cabas offerts. Salle de bain très fonctionnelle ( bien vu la douchette dans les toilettes), dressing très bien agencé et suffisamment grand. Petits cadeaux chaque jour après le passage du service du soir ( confiture, sucre, carnets…). Machine nespresso avec 10 capsules par jour ( offertes bien sûr , certains grands hôtels de la Côte d’Azur au cap d’Antibes qui les facturent 4 euros pièce devraient s’en inspirer). Literie parfaite. Les infrastructures sont idéales. La partie nautique très diverse ( je conseille la sortie snorkeling d’une heure à la découverte dans une eau turquoise des coraux et des poissons). Nous n’avons pas testé le centre sportif mais pour l’avoir vu il est très bien équipé. Le spa , tout neuf, est un écrin de luxe, calme et volupté. Piscine réservée aux adultes . Lieu sublime face au lagon. 30 minutes de nage le matin, seul au monde. À conseiller aussi les soins des pieds par Bastien Gonzalez. À tester une fois dans sa vie! Autre piscine celle de la pointe très agréable. Il n’ y a jamais la sensation de monde , idem pour la plage très grande. ( serviettes de plage fournies bien sûr et installée à notre arrivée et cerise sur le gâteau , le nettoyage des lunettes de soleil par l’équipe de la cabane de plage,( du jamais vu). L’offre gastronomique est un régal, Petit déjeuner pantagruélique ( fruits, pains, fromage, yaourts frais, plats chauds chinois, hindous, œufs sous toutes ses formes, jus de fruits…impressionnant de qualité et de quantité). Restaurant Tapasaké un délice. Room service très bien et très rapide. Déjeuner snacking sur nos transats efficace. L’environnement est somptueux avec des jardins envoûtants. (Cf photos) Chaque semaine, un programme permet de faire de nombreuses activités ou de les tester (yoga, pilates…) Le meilleur pour la fin. La réputation des Mauriciens n’est pas usurpée. Nous l’avions déjà perçue en 2012 et 2017, mais au Saint Géran c’est le summum. La disponibilité, la gentillesse, le sourire, l'efficacité des employés sont remarquables, que ce soient les majordomes pour notre ch