Majoituspaikan vastaus: Dear RedaideyuThank you for sharing your feedback! We're glad to hear that you enjoyed our facilities and service. We appreciate your comments about the beach and the room's humidity. We understand that weather conditions can sometimes impact the experience, and we will look into ways to improve the room's comfort during such times. We hope to welcome you back for an even better stay in the future!Best regards,Gert Puchtler | General Manager
kangxy1001
Prestige rantaetu huone
Majoittunut 11. 2024
Yksin matkustavat
5 arvostelu
4.7/5
Mahtava
Lähetetty 31.1.2025
非常滿意,酒店的各種設施齊全 ,適合度假。
Käännä
Majoituspaikan vastaus: Thank you kanxy1001
Nisa
Premier-huone
Majoittunut 9. 2024
Pariskunnat
9 arvostelu
4.5/5
Mahtava
Lähetetty 4.11.2024
Nice resort. Lots of options for restaurant. A little pricey
Majoituspaikan vastaus: Dear Guest,Warm greetings from Constance Belle Mare PlageThank you so much for your stay and for your appreciation. It was a pleasure for the team to be at your service. I sincerely hope to welcome you back again at our resort for other beautiful moments. Warm regardsGert Puchtler I General Manager
Yigeaiwanerzidexiaojiejieya
Prestige rantaetu huone
Majoittunut 7. 2023
Yksin matkustavat
30 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.10.2023
滿意,位置方便
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your warm appreciation. Hope to see you againKind regardsGert Puchtler I General Manager
Oulagui
Premier-huone
Majoittunut 7. 2023
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.10.2023
設施和服務一流,美中不足是海水水質沒有島南島西要好
Käännä
Majoituspaikan vastaus: Dear Oulagui,Warm greetings from Constance Belle Mare Plage.Thank you for your stay an for sharing your impression. I am glad to read that you have enjoyed the hotel and it facilities and services. I am so sorry the sea was rough this time due to a climate condition. It is not always like this, nature is always unpredictable. I hope to have the pleasure to welcome you again another time.Warm regardsGert Puchtler I General Manager
Majoituspaikan vastaus: Dear guest,Warm greetings from Constance Bellemere Beach.We are very sorry for your unpleasant experience during your stay at the hotel. Your feedback is important to us and we sincerely apologize for the inconvenience you have experienced.We understand that the room you were assigned did not meet your expectations in terms of size and comfort. Your comments about room conditions and facilities are taken seriously and we will thoroughly investigate and resolve these issues to ensure our guests have the correct understanding of the room type they can expect.Regarding dining options, we regret that you were not satisfied with the variety and taste of the dishes. Our cooking offers a variety of tastes and preferences, and we're sorry if we fall short in providing a satisfying dining experience.We respect every guest regardless of their nationality, and we are deeply sorry if you feel that the service attitude is unfriendly to Chinese guests. We appreciate your feedback and we will enhance cultural sensitivity and training for our staff to ensure a welcoming, respectful environment for all guests.We have taken note of your comments and are committed to making the necessary improvements to enhance our guests' experience. If you decide to give us a chance again, we would be honored to host you and provide you with an improved and enjoyable stay.Best wishes to Shang Qi,Gert PuchtlerGeneral manager
Vieraskäyttäjä
Prestige rantaetu huone
Majoittunut 8. 2023
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.9.2023
Amazing Hotel. Impeccable service 10/10 would recommend to anyone visiting mauritius
Käännä
Vieraskäyttäjä
Kolmen makuuhuoneen uima-allashuvila - Puutarhanäköala
Majoittunut 7. 2023
Perhe
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 24.9.2023
整體還不錯吧
Käännä
Majoituspaikan vastaus: Dear Guest,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation of the resort. I am glad to note that you appreciated your villa experience.I look forward to welcoming you again in the future.Warm regardsGert Puchtler I General Manager
Majoituspaikan vastaus: Dear ty34,Warm greetings from Constance Belle Mare PlageThank you for taking the time to share your experience at our resort. We appreciate your feedback and are delighted to hear that you found our staff to be enthusiastic and courteous throughout your stay.We regret any inconvenience caused regarding the accommodation arrangements and the additional charge for an extra child under 16 years old. We strive to offer flexible options to accommodate families and ensure they have a comfortable stay.We take note of your feedback regarding the breakfast and understand that preferences may vary for different cultures. We continuously work on enhancing our dining offerings to cater to the diverse tastes of our guests.Regarding the swimming pool facilities, we appreciate your suggestion for an exclusive swimming pool for children. We are constantly evaluating our amenities to enhance the overall experience for families.We are pleased to hear that you enjoyed our beach with its white sand and acknowledge your comparison to other hotel beaches in the region.Your comments are important to us, and we will use them to make necessary improvements. We hope to have the opportunity to welcome you again and provide an enhanced experience that meets your expectations.Best regards,Gert Puchtler I General Manager
Ina Nana
Premier-huone
Majoittunut 8. 2023
Matkusta ystävien kanssa
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.9.2023
Un excellent Hôtel. Le personnel est très professionnel et chaleureux. Les repas sont tous délicieux. Les soirées à l’hôtel sont très sympa. Et les activités proposés sont très amusantes. Je recommande fortement.
Käännä
6/11
Majoituspaikan vastaus: Dear Ina,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation. We look forward to welcome you again soon.Best regardsGert Puchtler I General Manager
LisaaX
Premier-huone
Majoittunut 7. 2023
Pariskunnat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.8.2023
Had a great stay . Joy was the best . Very polite, very welcoming and made us very comfortable.
The hotel was beautiful had a great birthday 🎉.
Käännä
Majoituspaikan vastaus: Thank you LisaaX for your appreciation. We look forward to welcome you back some time.Best regardsGert Puchtler I General Manager