Hotel Sheetal Regency,Near Janambhumi

very nice, nearby janambhoomi temple, good location, neat and clean great atmosphere, perfect for family

very bad experience. we were forced to stay in a room which was a lesser grade room than what we had booked. our booked room (luxury room) was given to some other customer. to add to this, the hotel room didn't have hot water available (in december climate)...hot water plant was not working. buckets of hot water were supplied on complaining and reminding. heater wasn't working in the room, the electric cables were broken ones...had to call an electrician to connect. bathroom accessories were in a bad condition..jet spray holder wasnt there. an hour went in getting all these fixed. breakfast spread was very limited and was of average grade. coconut chutney with no coconut in it. complete lack of coordination between management and front end staff. suggest to avoid staying there. only good point is the location..it is very close to krishna janmashtan temple.

The hotel is pretty big and attractingly decorated. Rooms are spacious. All other things are just sub-standard. Hot water is not available in bathroom. After asking the reception, half bucket is sent. Electric connection in our room no. 103 was erratic. Lift was not working for pretty long time. In spite of spendind 3 nights, rooms were not cleaned even once, nor linens were changed. Food items do not have varieties. Packaged water was chatged 50% more than other hotels including taj bengal in kolkata. I'll suggest everybody not to book rooms here.

The hotel is well furnished and decorated. Rooms are spacious. But services are very poor. I'll discourage everybody from staying here.

Very bad Hotel nad condition! The hotel is not like the site show, and the room also different from what you booked, and in my case when i protest cause deluxe room must have the city iew, the receptionist told me the deluixe room not has the window city view, so i asked to change the really bad room they wanted to give me, and they offered me 2 rooms different at least i accepted the last one rom cause there was no alternative and i was tored and need relax, but the rooms they show are not as you receive. The receptionist is not so friendly too. The condition of the hotel and level is not so good so at same price you can find forward more accomodation. I'll never back here!!!!

The property is newly renovated. Rooms are good. Food taste is tasty 😋. Staff is cooperative and the location is very good near the Krishna Janambhumi. I would recommend to stay in this hotel in Mathura.