Zavana Rooms

"Great hotel super clean definitely the cleanest I experienced in Indonesia! They cleaned when I asked & helped me with my luggage, it also included breakfast which is great! They also let me check out a bit later for free 🙏🏼🥰"

RedDoorz Syariah near RSUD Mataram Lombok 2

"Mikään tästä paikasta ei ollut hyvä ja täydellinen roskis, jos kysyt. He todella antoivat minulle huoneen gigantic COCHROACHES & NO LANKET? ***? En voi uskoa, että tämä yritys on edelleen liiketoimintaa kaikkialla Etelä-Aasiassa. Luulin yrittäväni niitä ja olen täysin pahoillani siitä. Kauhea sijainti, kauheat uniluokat ja hirveästi ylihintainen Indonesian kanssa paska henkilöstö. Jopa ystäväni, joka oli huoneessa vieressäni sanoi pyyhe oli hänen pähkinän koko ja hänen ilmastointi oli vain tippumassa lämmintä ilmaa. Jos haluat painajaisen hotelli Halloween ja tuhlaat rahasi jäädä Red Doors se on paras paikka sille! ? 👎🏿"

Prime Plaza Hotel Mataram

Prime Park Hotel & Convention Lombok

"I stayed here for one night with my partner and we had a lovely time. The room was spacious and so clean. The breakfast buffet was lovely and had so much choice. We also ate at the restaurant for dinner and it was really tasty. The mini gym is great for a quick workout and I recommend going to the rooftop pool for sunset as you can see the most beautiful views from all around. Very happy with the price and service overall."

Lombok Plaza Hotel and Convention

"The worst hotel that I every stayed I tried to find an accommodation close to where the food are but I regretted my decision to stay at Lombok Plaza hotel and I could not change to other hotel as I already re-paid the hotel. The hotel stayed in the past with many of the room facilities I have not seen in the very very long time ie.: the kettle (it was huge and dirty), safe deposit box (small, bulky and definitely ancient), AC (very noisy and not cold enough with only wind blowing), drinking cup was dirty, phone very outdated, TV was from the stone age with remote control only working within 60-cms from the screen (what the use of having remote control then), fridge (not cold and many rusty part can be seen) and worst is the towel smell musty and not fresh. Not only that the bathroom is dirty with black fungus, toilet was ancient and not very stable, bath amenities is so cheap that I have to use my own, linen was no longer white and leaking AC which I had to put bucket underneath it. I tried to be positive and try to find something which I can say but it is very hard for me to find anything good. Staff problem solving is not exist, they unable to open the safe deposit box in my room (they brought like almost hundred of small keys but it did not work) then she went to the lobby but I cannot wait, therefore I go down and asking to use the safe at the front desk which are the same as the one in the room however the lock mechanism cannot work and they unable to solve it. The car parking is quite dark and motorbikes all over. Very disappointed with the management of this hotel which seems do not really care about customer service and I believe this is not the first time a customer saying the same thing as I read the same complaint in trip.com few years or months ago but seems no improvement made. Will I return? NEVER……not even whey they pay me to stay again."