LakRaj Heritage

From our stay Value of the money clean and well organized outstanding sea view with natural pool balcony we enjoy every single moment food was great staff are friendly near polhena public beach plan your self with goggles and swimming kit must be with you enjoy the day with every single minute. specially thank you Mr danuka and the team For our memorable stay well back again

Nous sommes venu dîner dans ce restaurant qui se veut pour la Sri Lanka « haut de gamme «  les plats sont immangeables trop épicés malgré nos demandes sans épices, retour en cuisine pour nous ramener les mêmes plats On demande des desserts à 22h et on nous annonce que la cuisine est fermée, nous voulions des panacotta et des glaces !!!! Le serveur était gentil mais peu efficace A éviter

We visited this place for the second time after staying here last year January. But this time our stay was disappointing. On arrival, no one was there to help us with our luggage. We were shown two rooms on the first floor, the balcony railing of one of the rooms was clearly broken and unsafe, specially if you have children. This was not informed to us until we noticed. So we upgraded to the deluxe rooms on the second floor, for which they charged us an additional amount than that was informed to upgrade rooms to us over the phone by the manager. Even after the upgrade to deluxe rooms, we were not provided with basic amenities like sugar and creamer for tea making. Even after we requested three times, they said they forgot about this. Extra pillows supplied in the wardrobe was full of mould and there were no pillow covers. Food quality is substandard. We found hair inside the omelette. There’s no one from the staff available after 9.30pm in the hotel except the security officer. We requested for their assistance but was informed that they will only be available on the next day after 8am. Manager’s phone was also switched off by this time. On the positive side, they were flexible enough to allow us to have music inside our room balcony and arrange a late breakfast since we had plans the next day early morning. The location is beautiful and peaceful. Overall, Poor service but nice location.