Vieraskäyttäjä
5. helmikuuta 2025
A Delightful Stay at Dickwella Resort & Spa – 27th December 2024 It was an absolute delight to book this wonderful hotel again in December 2024. As returning guests, we were warmly welcomed by Guest Relations Officers Shashini, Janani, and Sachini, who made an exceptional first impression with their hospitality. We were a group of seven, including our elderly mothers and my son’s family with an 11-month-old baby. Mr. Nadun, the Front Office Manager, was incredibly professional, kind, and accommodating. He went above and beyond to ensure we had the most suitable rooms, considering the specific needs of our family. My own room, with its breathtaking views, was simply perfect. A special mention goes to Mr. Tharanga, the F&B Manager, who truly stood out. His professionalism and care were unmatched compared to any other resort we’ve visited. His thoughtful service, especially in arranging specially tailored baby meals and ensuring the staff remained attentive to our little one’s needs, touched our hearts. Overall, our stay was fabulous! We sincerely appreciate the efforts of the General Manager and all the staff members—both those we’ve mentioned by name and those working behind the scenes. Thank you for an unforgettable experience. Mohan & Nimmi
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