Majoituspaikan vastaus: Dear Guest,Thank you for your feedback regarding your recent stay at Rydges Sydney Airport. We appreciate you highlighting the aspects of your experience that you found satisfactory, as well as the areas where you feel improvements are needed. Your insights are invaluable to us and will be shared with the relevant teams to address the concerns you raised.We are pleased to hear that overall, your stay was enjoyable. Rest assured, we are committed to enhancing our services and facilities based on your feedback. Should you choose to stay with us again, we hope to exceed your expectations.Thank you once again for your valuable input.Sincerely,Aman RastogiFront Office Manager
Tarraleah
Superior Queen -huone
Majoittunut 1. 2025
Yksin matkustavat
27 arvostelu
2.5/5
Lähetetty 16.2.2025
An overpriced outdated hotel with a very poor customer service attitude. Check-in was terrible, the worst it could be, with only two self check-in kiosks and one staffed counter for the many people trying to check in. The self check-in kiosks were being assisted by a person which shows how completely useless they are. At first, the kiosk didn’t have my booking, so the staff person had to go to a normal counter to do something to get the kiosk to work, and that meant they then cut me back into the front of the line waiting for the kiosk, to the glares of the other frustrated customers waiting, a very unpleasant experience. Then I had to enter in details such as my email address which were already in my booking, further slowing things down and again highlighting the uselessness of the kiosks. The staff person told me that it was because I had booked through a travel agent. It’s bizarre that the Rydges systems are so outdated that they can’t import that data from travel agents. Also outdated is the food service. I had to check-out at 5am for my flight check-in but breakfast only begins at 5:30am. A hotel right next to an international airport should be matching its breakfast times to the airport’s times. Rooms are okay but nothing special. The only very good aspects of this hotel are its location right next to the international terminal and the online check-our which was fast (although I’ve yet to check the accuracy of their final billing). But for the high price of this hotel, there are other better value options a short distance from the airport terminals or airport rail line stations.
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at Rydges Sydney Airport. We are thrilled to hear that everything met your expectations and that you had a fantastic experience. Our team is dedicated to providing exceptional service, and your kind words are a great motivation for us to continue delivering the highest standards.We look forward to welcoming you back on your next visit to Sydney. Should you need any assistance with your future bookings or have any special requests, please do not hesitate to reach out.Sincerely,Aman RastogiFront Office Manager
Vieraskäyttäjä
Deluxe-perhesviitti
Majoittunut 1. 2025
Liikematkustajat
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.2.2025
真的不錯 房間挺寬敞 樓下酒吧好評 離機場真的近
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at Rydges Sydney Airport. We are thrilled to hear that everything met your expectations and that you had a fantastic experience. Our team is dedicated to providing exceptional service, and your kind words are a great motivation for us to continue delivering the highest standards.We look forward to welcoming you back on your next visit to Sydney. Should you need any assistance with your future bookings or have any special requests, please do not hesitate to reach out.Sincerely,Aman RastogiFront Office Manager
Stella_Leung
Deluxe Twin -huone
Majoittunut 1. 2025
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.2.2025
位置就在國際機場對面,步行距離不到五分鐘,入住手續方便,check out 也便捷,非常適合夜機到達或趕早機的旅客。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at Rydges Sydney Airport. We are thrilled to hear that everything met your expectations and that you had a fantastic experience. Our team is dedicated to providing exceptional service, and your kind words are a great motivation for us to continue delivering the highest standards.We look forward to welcoming you back on your next visit to Sydney. Should you need any assistance with your future bookings or have any special requests, please do not hesitate to reach out.Sincerely,Aman RastogiFront Office Manager
Vieraskäyttäjä
Deluxe King -huone - Näkymä lentokentälle
Majoittunut 11. 2024
Matkusta ystävien kanssa
11 arvostelu
3.5/5
Lähetetty 12.2.2025
離客運大樓真的很近,就在客運大樓邊上,交通很方便,設施和感覺就是中國經濟型酒店的樣子
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at Rydges Sydney Airport. We are thrilled to hear that everything met your expectations and that you had a fantastic experience. Our team is dedicated to providing exceptional service, and your kind words are a great motivation for us to continue delivering the highest standards.We look forward to welcoming you back on your next visit to Sydney. Should you need any assistance with your future bookings or have any special requests, please do not hesitate to reach out.Sincerely,Aman RastogiFront Office Manager