Hotel Ivania´s

Nice central place in Masaya. Easy to walk around the town, even safely at night. Only one staff member speaks English, but they are all very kind and will try to help as best they can.

The people are excellent but having to ask them to open the parking garage is an issue.

Secure parking lot was the was good. And the towels were nice. Those were the only good things. The air conditioning didn't work initially, and the two women working there wouldn't believe me, saying the unit was new. After finding a different remote control, they got it going. The room was tiny, though clean. No hot water until I mentioned it... they had to go turn it on. No bottled water available... Not even for a price... Needed to walk to a corner market even for water. No drinks or food available... Breakfast not available. They charged 5% extra for credit card. The city of Granada, a few minutes away, has beautiful little hotels with breakfast included for the same price. So I will not stay at this hotel again.

I booked the hotel as it says it offer airport pickup. I’m ok to pay for pickup but the fact is they do not offer the service. Please remove it out as it will confuse others like it did to me

Refused to accept ******* reservation and instead wanted to be paid a second time. Do not stay here.