Wazo Hotel

Propre calme je recommande

Hotel parfait pour passer des cours séjours. Je recommande pour les petites famillles.ambiance parfaite pour les enfants, staffs souriant et conviviale. Je recommande de reserver en ligne pas de disponibilité sur place.

Huge hotel, big rooms, nice pool

Hôtel bien,mais éloigné du centre, en travaux, à l'extérieur,chambre bien et propre, literie confortable, repas bon, petit déjeuner copieux , point negatif galère pour trouver une place et manque de vaisselle, vous courrez après les tasses et les verres .

En nuestra visita, fuimos a cenar y al pagar la cuenta el mesero (quien fue muy amable y atento) cometió el error de añadir un 0 a nuestro pago. Por lo que nos cobro 1,800 dolares demás. El hotel, luego realizar el crédito a la tarjeta por el error cometido, canceló la transacción. Por lo que ahora tengo que pagar a la tarjeta los $1,800 adicionales a pesar de tener los recibos y enviar la evidencia. El hotel ha sido negligente en resolver la situación y me hizo pagar por un error que no fue nuestro. He tratado de comunicarme al hotel por todos los medios y no aparecen.

I want to write a fair and honest review about this place as I think it deserves a better rating than it has. We visited in march (husband and I) with my parents later joining us for my 40th birthday. Check in was a bit slow as they had a party of people checking in as part of an organised race. We got to our room finally to find that someone else was already using the room - this was quickly rectified and we were allocated another room overlooking the pool. The room itself is absolutely fine, perfectly clean and the bed was really comfortable that we both slept really well. There’s no English tv channels - not the end of the world. Food - the buffet is pretty basic. We ate there for breakfast and dinner but the breakfast was the equivalent to £6 ish so can’t complain. Pastries, eggs, bread, fruit, lots of grilled tomato and cheese. It’s nothing spectacular but you wont go hungry. The buffet dinner was similar and rushed. But then they have a lot of organised tour / parties there to cater to. There is however what’s described as an “a la carte” restaurant over the road at the apartments which you can also use. It’s fairly small but the food was really good! Tagines, Moroccan tapas, pizza, pasta and nice service. Alcohol is expensive at the hotel but it is in most places which is to be expected. The pool area is nice and clean although too cold to use the pool. There is also another pool over the road at the apartments which is bigger and has a play area for children. Location isn’t great. There isn’t much around and it is on a very busy main road. Taxis congregate outside and it’s very loud at night if you leave the doors open. There is a little shop opposite selling snacks and drinks. The receptionist Adil was really helpful and showed us some of the tours available. He arranged for us to have a driver to take us in to Marrakech which is about a 20 minute drive. Our driver Majid made our holiday. He picked us up and took us wherever we wanted to go and picked us up when we were ready to go back to the hotel. It was more expensive than a taxi but we travelled in comfort with a built in tour guide. The roads here are crazy, we felt much safer than in a normal taxi. The only issue we had was with towels. Our towels were collected by the maids (who were very nice) but when I went for a shower late in the PM to get ready to go out for my birthday they hadn’t been replaced. We asked the lady on reception 3 times for some towels and it took 50 mins for us to get any - when they arrived they were warm like they’d come out the drier. Got the impression they were limited on towels and I wasn’t able to wash my hair as I didn’t have time. We loved watching the stalks in their nest in the nearby telegraph pole, lots of cats around who looked like they were taken care of (maybe by the pet shop opposite) and there’s also a tortoise hiding down the bottom end of the building. Other than towel gate, we enjoyed our stay. The staff were frien