4.Derb El Ferrane azbezt place ben salah, Marrakech, Marrakesh-Safi, 40000, MoroccoNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.6/5
Mahtava
60 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.6
Mukavuudet4.6
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(60)
Positiiviset arviot(80)
Arvostelut valokuvien/videon kera(1)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Juniorsviitti - Terassi
Majoittunut 10. 2023
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.11.2023
good location only 10-min walk to the main square, lovely staff very kind and patient to help out!
Käännä
MARTIN
Majoittunut 12. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 12.1.2025
Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 11.1.2025
Great place! Really friendly and helpful staff. Brilliant location too with so many shops and restaurants near by. We had mint tea and Moroccan biscuits on arrived, which was a lovely gesture. The restaurant is great too, very pretty surroundings and nice menu.
Käännä
Will
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 9.11.2024
Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.
Käännä
Pontus
Majoittunut 3. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 24.4.2023
Magisk upplevelse med fantastisk service
Fantastiskt läge mitt i gamla staden. Dold pärla! Med fantastisk service.
Käännä
Majoituspaikan vastaus: Hello,Thank you for your kind feed back, we hope to see you again
Verified traveler
Majoittunut 1. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 22.2.2023
Quiet refuge in the chaos
The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking.
The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed.
Airport pick up and other transport arrangements were good.
The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.
Käännä
Majoituspaikan vastaus: Thank you for the comment. Sorry for the problem with the water...It took us some hours to fix it. The mini bar cool down to 12 degrees only, not lower as not fridge and regarding Agafay It seems that you were very late to get the mini bus which affected the wole evening organisation ??? We have several guests every week and it always go smoothly. Sorry if you did not have a good time.
Robert
Majoittunut 2. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 25.3.2023
Very nice Riad
Lovely staff at this comfortable Riad . Good service , clean accommodation.
Käännä
Majoituspaikan vastaus: Good morning,We thank you for taking the time and leaving us your nice feed back and letting us know that everything was up to your expectations.Hoping to see you againKind rgds
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 1.11.2024
Un excellent Riad, dirigé avec un grand professionnalisme et de grandes qualités humaines. Le personnel est aux petits soins. Le décor architectural est magnifique, le cadre idyllique. La literie est de très bonne qualité. Un séjour très agréable dans un lieu exceptionnel. Bravo et merci.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 15.10.2024
Abbiamo soggiornato tre notti al Riad Carmela Princesse e posso dire che è un albergo veramente bello che mantiene lo stile autentico marocchino. Il personale è stato sempre accogliente e disponibile, rendendo il nostro soggiorno molto piacevole. Ci hanno fornito indicazioni su come muoverci e hanno organizzato il nostro rientro molto presto la mattina, offrendoci anche una colazione fuori orario. Durante il nostro soggiorno, abbiamo apprezzato particolarmente la pulizia dell'hotel e i piccoli gesti come la bottiglia d'acqua giornaliera, la frutta secca, le ciabattine e gli accappatoi. La cucina è buona e offre un ottimo rapporto qualità-prezzo. Se decidete di soggiornare in questo albergo, vi segnaliamo che l’ingresso del riad non è raggiungibile direttamente dal taxi, ma bisogna scendere circa due minuti a piedi prima di arrivare. Se avvisate il personale dell’albergo, vi organizzeranno sia il pick-up in aeroporto che il rientro. Il pagamento del taxi potete saldarlo direttamente alla reception. Consiglio vivamente questo riad a chiunque cerchi un'esperienza autentica e confortevole a Marrakech.
Käännä
dankat72
Majoittunut 7. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 8.8.2024
I had a pleasant stay. The facilities were modern and well-maintained, with a comfortable and clean room. The breakfast was varied and enjoyable, and the common areas were inviting. However, the staff could have been more attentive. While the service was efficient, a bit more friendliness and willingness to assist would have enhanced the experience.
Käännä
Majoituspaikan vastaus: Thank you for your feed back. Overall 4 is OK and we are sorry if for once we were not able to give a better picture of our usually fantastic service. It is the highest score on most social media guests back which means that we can still do better ...Sorry again.
Marta P
Majoittunut 6. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 26.7.2024
The hotel was very nice and extremely confortable. Breakfast was amazing in that they even had gluten free bread which for those of us who cannot eat gluten is really special! The best part of this hotel though was the kindness and helpfulness of it's staff, impecable.
Käännä
Majoituspaikan vastaus: Thank you very much for your feedback, we really appreciate it. We are proud of our team and they deserve the recognition. Thanks again!
85salimab
Majoittunut 6. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 24.7.2024
Nous avions réservé une chambre au RIAD KARMELA À notre arrivée, surprise, surclassé au RIAD KARMELA PRINCESSE, la porte en face, on nous a donné une SUITE ! La décoration des deux RIADS est magnifique,,, je croyais rêver Nous avons dîner trois fois au restaurant,,, c'était un délice. Le personnel est très attentionné,,, Merci à tous Nous avons passé un séjour mémorable, ma fille et moi SALIMA ET SOFIA
Käännä
Majoituspaikan vastaus: Merci beaucoup à vous pour votre commentaire. Nous sommes heureux que vous ayez apprécié votre séjour avec nous!
Camilla B
Majoittunut 4. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 13.5.2024
I have just returned from a weekend break with a friend . We were originally booked into the sister Riad, Karmela upon arrival late at night we were greeted with a complimentary drink each, as we had missed dinner and also a upgrade to Princess. Our room was very cosy , clean and comfortable. All of the staff were lovely and attentive. The food n the Karmela restaurant was amazing and there was a gentleman with a guitar singing some lovely mellow songs. Breakfast was also very good. I would highly recommend staying at this Riad. Thank you for a lovely stay.
Käännä
Majoituspaikan vastaus: Thank you very much Camilla for your feedback!
Sunnyhaven
Majoittunut 4. 2024
Matkusta ystävien kanssa
4.0/5
Erittäin hyvä
Lähetetty 9.5.2024
What a beautiful Riad. So much better than a hotel. Lovely rooms. We stayed in a junior suite with 3 beds. However 1 bed is up some very narrow stairs. Ok if you're fit and agile. The bathroom could do with modernising though. But the shower was nice and hot and powerful. Staff were fantastic and took care of us. They couldn't do enough. Wish we had a couple of more days there. We reached the Riad quite late and most restaurants had shut. But they served us a welcoming drink and a delicious lentil bean soup. The massage was ok. I have had better. Food -breakfast choice was plenty if you eat everything. They cater for gluten free although they thought gluten free and vegan was the same. Not much choice for vegans. Paratha style and corn bread were vegan. They had soya milk. The vegan dinner menu was almost non existence but they offered to make us food which was all tasty. The location is OK. Tucked away but that means no noise from outside. You would need to get a tuktuk to take you there unless you knew the alleyways We would return.
Käännä
Majoituspaikan vastaus: Thank you for your detailed feedback. We appreciate it!
KD
Majoittunut 10. 2023
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 16.11.2023
I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!
Käännä
Majoituspaikan vastaus: Hello,Thank you for your feed back, we are happy to hearing that everything was perfect and your satisfied with your stayWe hope to see you againKind rgds