Riad Hotel Marrakech

We arranged to have dinner at l’hotel Marrakesh as we wanted to see the Jasper Conran designed Riad. I had no real idea of what to expect and was completely blown away by the whole experience. Upon arrival we were treated to a tour of the Riad and as it only has 6 rooms, it was completely deserted. We were then shown to the room where we would be dining, looking out onto the lush garden and courtyard. It was just us! A private dining experience in a luxurious setting. We could hear the bird song and Billie Holiday was playing in the background. The food was superb, not fussy, fresh and by far one of the best meals we had during our trip to Marrakesh. The service was impeccable, the young guy that served us was attentive and kind, just perfect. This was by far the highlight of our trip for me and we definitely plan on staying here for a couple of nights on our next visit.

This was a truly wonderful oasis. Refined. Elegant. Tasteful. The linens are from a nearby place that are fabulous. The food in the hotel is outstanding. All of the staff are well trained, attentive and lovely. Location was great. Definitely a bit less traditional Moroccan and more refined. You will not be disappointed.

The worst luxury hotel experience I have ever had. We arrived at the riad and were shown to our room which smelled of mildew. We were visiting during Ramadan and had taken the time to email the hotel ahead of time and ask if there were any particular restrictions we should be aware of while staying with them, asking specifically if they would be able to serve cocktails or wine, to which the hotel indicated that some other establishments may refuse to serve locals but for a foreigner visiting with them there would be no such restrictions. Upon arrival, I had to attend to a few emails after a day of travel and called to the front desk and asked if we could have two beers sent to our room. We were informed that the hotel does not serve alcohol. Naturally this was confusing to us given the email correspondence. Naturally we wish to be respectful of the local culture, but at the same time we are wine enthusiasts and at this point it felt like a bit of deception on the hotels part. When we spoke to the manager he indicated that all guests are supposed to be informed of this upon booking but acknowledged there was an oversight on their part and we were not told of this, and couldn't explain why it again was not brought up when we emailed asking about this very topic despite acknowledging the hotel does not have a liquor license. One of the part bizarre moments was when the manager then offered to go out and bring the next day and bring back wine for us. Needless to say this made us quite uncomfortable as we were certainly not asking the hotel to break local laws. We just wish they had not been so deceptive.

My wife and I stayed in a suite here for five nights in Jan 2024. It was our first time visiting Marrakech and I will admit I was very intimidated by the city’s layout. However, upon checking in, our concierge took us through a map of the city, noting places of interest and giving tips on interacting with the city’s inhabitants. Our room was spacious, on the ground floor and had a private terrace in the open area of the Riad (which is filled with trees and local birds). The hotel offers food and non-alcoholic drinks (so definitely bring a bottle of wine with you if you’d like to enjoy it on the rooftop or in your room - they will keep it on ice for you and serve you as needed if you like). The staff are incredibly kind and helpful. I would definitely recommend for anyone looking for a hotel in Marrakech (whether you’re a newbie like us or an expert!) Cannot wait to come back!

L hospitalité marocaine poussée à l’extrême ! Le Riad est bien entendu superbe Mais le personnel est exceptionnel, discret, À l écoute , attentif à nos moindres besoins. Il ne savent plus comment faire pour nous être agréables sans peser non plus sur nous Le personnel est comme le Riad élégant , discret et efficace. Merci encore Happy new year

L’Hotel lived up to all our expectations. On arriving we wondered where we were going when we were escorted through the alleyways of The Medina. Then the doors opened to an oasis in the middle of chaos.The style and comfort of the Riad was wonderful and the service exceptional. The hotel is all about attention to every detail from the fresh flowers to the tortoises doing their rounds of the garden. All the staff were welcoming and made sure we were safe even through an earthquake. They also managed that very fine line between friendliness and obsequiousness. Hisham in particular was very professional and took care of our every need and their chef has worked at the hotel through years of different owners and it shows. The food was delicious and very fresh .We hope to return one day to this very romantic home away from home.