Riad Dar Justo Hotel Boutique & Spa

séjour Marrakech Séjour en famille parfait Equipe très très compétente, toujours présente, discrète et prévenante Hôtel situé en plein Souk mais à l'abris du bruit, restaurant dans l'hôtel ou a proximité Décoration typique Riad, prestation de très bonne qualité

Absolutely amazing Hotel, beautiful and like stepping into the set of a movie. Our view of the pool from our room, was such a wonderful surprise upon check in. Yusuf at the front desk was so helpful showing us around and always had a smile and a polite word to say. He Truly made us feel at home. The restaurant had a delicious and very extensive breakfast as well and the dinner was so exquisite, I’m happy we chose to eat there every night. You also definitely can’t miss the Hammam experience at the spa, you will leave feeling like a new person! Hahar, Aliza and Hamsa took such great care of me and made the experience very delightful. I loved it so much I went again the next day. I highly recommend you visit the spa! Overall, excellent hotel and I would definitely visit again.

The staff and the location.

Really good hotel and great staff. The only issue was that it's was really loud and difficult to sleep. I think this was due to our room placement (on the corridor/stairs to the restaurant and bar). It was loud at night and in the morning when setting up for breakfast. It's a shame about the noiseas I would have came back the next time I'm in Marrakech as everything else was great.

An oasis in Marrakech Stayed 4 nights for a conference nearby. Despite being so close to the centre of things it was perfectly quiet and peaceful at night. Excellent staff and service

I visited Dar Justo on November 20, 2024, and unfortunately, my experience was marred by significant issues that I feel compelled to share to warn other tourists. During my dinner, a payment problem occurred. Despite the amount being deducted from my account (proof attached), the restaurant’s card machine indicated an error. The owner admits that their card machine was broken and that this has happened to other guests in the past. This raises the question: Why hasn’t the restaurant done anything to prevent this situation if they knew their card machines are faulty? Instead of handling the situation professionally, I was detained at the restaurant and compelled to make a second payment, with the expectation that I would resolve the refund myself—a burdensome task for a tourist in a foreign country. I felt as if I was being blamed for the restaurant’s faults and even felt scammed. Despite providing proof of payment days ago, I was accused of not paying. The management’s response was unprofessional, shifting the blame onto me rather than addressing their own technical issues. This regrettable experience stands in stark contrast to the warm hospitality I’ve enjoyed elsewhere in Marrakech. If you’re willing to be blamed for a restaurant’s faults and waste valuable holiday time, this place might offer that unfortunate experience. However, if you want to enjoy Marrakech’s hospitality and cuisine without hassle, I recommend avoiding this restaurant to prevent potential problems. Visitors are better off choosing other Moroccan restaurants like Ksar Essaoussan around the corner, or even any street food place on Jemaa el-Fnaa, which provide better customer service. I hope this feedback prompts the restaurant to improve their service for future guests.