Majoituspaikan vastaus: Dear Guest,We thank you for your feedback and for having chosen our establishment for your experience in Marrakech. We are procceding with a whole renovation works in our property in order to provide our dear Guests with a memorable experience. All our teams are looking forward to welcoming you again for a new experience full of positively memorable moments.Thank you.
Cécile
Superior King -huone - Parveke
Majoittunut 1. 2023
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.2.2023
Super hôtel. Personnel et service au top. Petit déjeuner continental très bon et complet. Chambre et salle de bain spacieuses
Käännä
Majoituspaikan vastaus: Chère Cécile,Nous sommes enchantés de savoir que vous avez été ravie de votre séjour au Radisson Blu Hotel, Marrakech Carré Eden. Toutes nos équipes, dans notre « Yes I can ! esprit de service, sont disponibles pour vous accueillir à nouveau et rendre votre expérience mémorable.Merci.
Majoituspaikan vastaus: Dear Guest,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden again and for sharing your comments. We are extremely sorry that you had to deal with these issues during your stay. Indeed, we are proceeding with a renovation of all rooms and equipment in order to reach our guest's expectations. We reiterate our sincere apologies for having assigned you a room in the wrong floor and we would like to assure that all our teams are at your disposal, always in our “Yes I Can!” spirit, hoping that you would give us another chance to catch up and give you a new experience, and this time, a completely positive and memorable one.Thank you.
Yousef Qaroos
Superior-huone parvekkeella
Majoittunut 9. 2022
Varattu muille
90 arvostelu
3.0/5
Lähetetty 20.10.2022
the hotel is cozy and little bit crowded and the room so nice and clean
Käännä
Majoituspaikan vastaus: Dear Yousef,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for writing this positive review, shared also with all our staff. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.Thank you.
DPTG
Superior-huone parvekkeella
Majoittunut 8. 2022
Liikematkustajat
110 arvostelu
3.7/5
Lähetetty 17.9.2022
I like this hotel but it is quite old and tired. Slow lifts that don’t always read the card. Generally poor service from serving staff that don’t seemed trained. Warm beer served in the bar. Small pool and good location in Gueliz.
Käännä
Majoituspaikan vastaus: Dear David,Thank you for your loyalty to Radisson Blu Hotel, Marrakech Carré Eden and for sharing this review. We are delighted to have you among us as part of our dear guests and we are extremely sorry for the experienced issues. We have been, and still, proceeding with a general renovation of all our rooms and keeping improving the quality of service by our teams by organizing continuous trainings. We reiterate our sincere apologies and we invite you to have you back in our hotel, and this time, we won't spare any effort, always in our usual “Yes I Can!” spirit, to properly serve you and offer you real memorable moments along your stay.Thank you.
Simon
Superior-huone, parveke ja uima-allasnäkymä
Majoittunut 6. 2022
Pariskunnat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.7.2022
Class hotel, excellent service and excellent location
Käännä
Majoituspaikan vastaus: Dear Touboul,We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make your experience memorable one.Thank you.