Tutto e’ vicino alla perfezione.
Servizio impeccabile.
Cibo squisito.
Giardino dell’Eden.
Käännä
Vieraskäyttäjä
Majoittunut nov. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 13. nov. 2024
The best possible accomodation in Marrakech. Outstanding service. excellent restaurants. Very good SPA
Käännä
Vieraskäyttäjä
Majoittunut nov. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 10. nov. 2024
Hotel perfetto ..un vero 5 stelle..camera grandissima ..bagno fantastico ..pulizia accurata ..cibo ottimo in tutti i ristoranti dell’hotel ..personale sempre attento e scrupoloso ..uno dei migliori hotel al mondo in cui ho soggiornato …atmosfera veramente magica
Käännä
Vieraskäyttäjä
Majoittunut nov. 2024
Matkusta ystävien kanssa
2.0/5
Lähetetty 5. nov. 2024
Pas du tout à la hauteur de l endroit et de la réputation du lieu nous avons fait un brunch qui n était pas du tout un brunch le prix exorbitant pour manger du jambon, du fromage, et des salades de fruits rien de comparable avec la Mamounia ou la c est un vrai brunch de qualité pour le même prix.
Käännä
Vieraskäyttäjä
Majoittunut nov. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 4. nov. 2024
Minha estadia no Royal Mansour foi simplesmente mágica! Desde o atendimento impecável ao nosso riad privado, cada detalhe superou as expectativas. O ambiente é de um luxo encantador, e o spa é um verdadeiro paraíso de relaxamento. A comida é deliciosa e cheia de sabores autênticos marroquinos. Recomendo vivamente para quem busca uma experiência única em Marrakech
Käännä
Stepan A
Majoittunut okt. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 21. okt. 2024
One of the best hotels we had ever stayed in. We had stayed for two nights in the two bedroom Riad, we can hardly find anything to complain about. Solid service, beautiful gardens and overall architecture, nice rooms and facilities. Luxury at its best. If you flying in with airline, make sure to use the fast track arranged by the hotel. The lines at customs are scary long, while the fast track process also may take some time, it is definitely significantly shorter.
Käännä
Majoituspaikan vastaus: Dear valued guest, Thank you for your glowing review! We are delighted you had a unique hotel experience at Royal Mansour Marrakech. It is lovely to know that you appreciate our luxury Riad and all facilities. We are always thrilled to prepare your arrival and those of our future guests. Our team is pleased in taking care of our guests. We look forward to welcoming you back for another memorable stay in Marrakech. Kind regards,
Moulay a
Majoittunut okt. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 20. okt. 2024
Among the best in the world. This iconic hotel, often considered a symbol of luxury, stands out for its unique architecture - exceptional services. The sumptuous suites offer breathtaking views and are equipped with high-end amenities. The service is personalized, with a butler available 24/7 to meet all customer needs. Restaurants, run by renowned chefs, offer an unforgettable gastronomic experience, ranging from Arabic cuisine to international specialties. In addition, it embodies the ultimate in luxury and hospitality, offering an unmatched experience that makes travelers dream all over the world.
Käännä
Majoituspaikan vastaus: Dear guest, It is with great pleasure that I read your wonderful and detailed review. I would like to thank you for your beautiful words and I am delighted to hear that you enjoyed your stay. We are so proud - at Royal Mansour Marrakech- to have created such a beautiful experience for you. The greatest reward for all of us is to read your testimonial and recommendation. We are delighted to have created an ultimate escape and unmatched memories for you. We hope to have the pleasure of welcoming you back to Royal Mansour Marrakech. Yours sincerely,
Allison H
Majoittunut okt. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 10. okt. 2024
We visited one afternoon for a cocktail. The garden area around the bar was beautiful, shaded and quiet. The cocktail was beautiful and the staff very welcoming. We had a frozen margarita which was excellent especially in the warm weather.
Käännä
Majoituspaikan vastaus: Dear Allison, We are absolutely delighted to read your lovely review. We are so grateful for your kind words of praise! It is an honour to create your memorable experience at Le Jardin and to read that you enjoyed your cocktail time from start to finish. We will make sure to relay your lovely compliments to our bar team. Our passionate team is looking forward to welcoming you back for an upcoming experience. Kind regards,
Vieraskäyttäjä
Majoittunut okt. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 8. okt. 2024
We stayed in the hotel for 5 days. The first two days, the hotel was half-empty, so the speed in resolving any request or serving our table was perfect. Then, when the hotel was fully booked, the weak points that still need to be polished became apparent: The turndown service did not show up until we called them late at night and only after waiting for more than half an hour. Breakfast at the dining room was slow, with coffees not coming until half an hour after being seated. The orange juice seemed diluted, presumably because they were about to run out of stock. There was a lack of variety in pastries, and the promise of a chef's different creation every day turned out to be the same great pain au chocolat, but nothing else. The quality of pizza at the Italian restaurant was poor, and the risotto with orange ice-cream was a bizarre nonsense. At the French restaurant, it wasn't much better, with the mille-feuille dessert not looking like a mille-feuille but more like breadsticks, and a burger that, without informing us, was made with ground goat meat instead of minced beef. In summary, the dining experience was far from what one may expect from a renowned chef in charge like the one at Royal Mansour. They have everything to become a great, if not the best hotel in the world, but they lack training, proper exposure to demanding clients, and tested procedures to respond to the needs of a fully booked hotel.
Käännä
pbrobt
Majoittunut okt. 2024
Pariskunnat
3.0/5
Lähetetty 7. okt. 2024
"Nous avions réservé un dîner dans cet établissement de luxe, mais la déception a malheureusement été à la hauteur de sa réputation. L'accueil a manqué d'enthousiasme, et au lieu d'un accompagnement chaleureux, on nous a simplement indiqué d'un geste de la main où se trouvait le restaurant. Un tel manque de considération est regrettable dans un lieu qui se veut prestigieux.
Käännä
Majoituspaikan vastaus: Cher Hôte, Nous vous remercions de votre retour suite à votre diner au Royal Mansour Marrakech. Nous sommes navrés d’apprendre que votre expérience d'accueil n’ait pas été pas à la hauteur de vos attentes. Nous vous présentons nos sincères excuses pour ce désagrément. Nous tenons à vous assurer que nous déployons tous les efforts nécessaires pour recevoir nos hôtes conformément à nos standards de service. Nos Ambassadeurs de l'accueil sont réputés pour leur qualité et nous sommes désolés que votre expérience ne reflète pas la réalité de leur service. Nous espérons tout de même avoir l'opportunité de vous accueillir à nouveau et vous faire découvrir la véritable expérience de notre accueil. Cordialement,