Royal Mansour Marrakech

It was a rocky start with the fast track entry at the airport getting messed up. They didn’t have our names at the fast track desk and were really rude to us about it despite us explaining our situation to them. It really left a bad first impression since we were hoping to have a smooth and comfortable entry into the country. It’s what you expect booking “the best hotel in Marrakech” after all. At this point I was regretting not going with Amanjena. However, as we got to the hotel, the beautiful interior and attentive staff did melt our hearts a little. The staff members at breakfast were particularly pleasant. The Italian restaurant and its tasting menu was quite delightful too. But the afternoon tea left a lot to be desired. Unprofessional staff (the birds got to the cakes multiple times before they got served, they brought out the wrong tea for me, etc) made me wonder how they could be so different from the breakfast team. Regardless the hotel was undoubtedly very beautiful and we did have a wonderful time overall.

高端的摩洛哥Riad設計 整體服務非常熱情且真誠 酒店內飾確如宣傳的那樣 可以閉眼沖 安全 進出都需要安檢 週末會有很多當地人進來 會略顯嘈雜

I have wanted to stay here for a long time and this weekend my dream came true, when we came here for my daughter’s birthday. From the moment we arrived it was magical. We were whisked through the airport and into a beautiful Bentley. Our riad was beautiful, 3 stories with our own plunge pool on the roof. We ate at most of the restaurants- Le Jardin , where the sushi was on par with what we had eaten in Tokyo, and the frozen mojitos WOW! Breakfast and lunches were at the Grande Brasserie by Helene Darroze, where I had the best Rhum Baba I have ever eaten. We had dinner at the Grande Table Morocaine where we had the Safar menu, which was divine, but such big portions. We also had some treatments at the Spa. What a beautiful oasis . The treatments were really good. Really enjoyed the Hamman. The staff were really friendly and so lovely. Special thanks to our waiter Honsi, who is such a lovely young gentlemen, we really enjoyed being served by him. He is a credit to the Royal Mansour, as all the staff are. I hope I can return here one day, it is the best place I have ever stayed in. Thank you