Gem Riad

Nos hicieron sentir como en casa. Preciosa la habitación y muy muy limpio. Siempre pendientes de ayudarnos en todo. Lo recomendaría 100%. Volveremos.

The hotel location was just perfect! 2 minutes away from the centre of Medina and 10 minutes away from the central train station. Very calm and vibrant riad. Staff were friendly and helpful too. Very good breakfast. The pillow and bed were comfortable. I really enjoyed my stay! Wifi connection was good. Overall I’m fully satisfied and definitely come back for more.

DO NOT STAY HERE, MANY OTHER OPTIONS No hotel/riad sign on street nor inside; perhaps not a registered hotel No room numbers Very poor breakfast, no fruit; nice service, bread and coffee; only one egg Location on google maps is wrong; without travel agency help I would not have found it, I would not have been able to get to it, especially as there is no road access, just dim, dirty narrow complicated alleyways all with no signage Small rooms Very poor lighting, dark Poor cleaning, dirty carpets No phone in room No bar as advertised Inaccessible room during rain, with walkway and stairwell flooded No key given to front door, despite asking with them saying someone is available 24/7 to let me in. But no one there one night just after 11pm to let us in (night staff had gone to sleep and turned his phone off. Was without internet, meaning he was off site. What kind of security is that? Woke up neighbour. Ultimately, after knocking repeatedly and loudly for 15+ minutes two other guests came to let us in. Staff didn’t even wake, but likely no one was there. Nice people/staff but incompetent, except for breakfast service Very poor value for money One day no hot water Ancient barely operable bathroom hardware Shabby torn towel No bath mat nor hand towel until complained Disgusting soap (like old style borax) No labels on shower shampoo/conditioner in glass bottles (very dangerous considering tile floor) Very poor wifi in first room Nice little rooftop terrace but not much of a view TAKE OFF **********

Bel endroit accueil parfait ….ce Riad est situé idéalement près de la place Djema el fna sans en avoir l’inconvénient. Merci Ali pour votre accueil son thé, une belle terrasse. Un réveil avec les oiseaux…

La estancia ha sido genial. Abdul y Ali son unos anfitriones excelentes. Muy atentos y serviciales. Desayuno espectacular. Habitaciones amplias y muy bonitas en una calle tranquila al lado de la plaza principal.

Fantastic riad and amazing value for money Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel! The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul! Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!