Hotel Central Palace

I stayed there for four nights, attracted by good reviews. I had a double room, with a private bathroom. The room was small, spartan in appearance, but clean. Simple furniture, big signs of wear and tear everywhere. The doors to the toilet and shower didn't close properly, the light bulb above the sink didn't work. There wasn't even a towel rack in the shower. There was a TV in the room, but the remote control didn't work. Anyway, I didn't need it... There was also an air conditioner that seemed quite "tired". It wasn't needed, the temperature in the room was OK. You can't pay by card - another minus. The biggest minus, however, was the noise. The window of the room (old type, so it doesn't isolate well from any point of view) opens onto a narrow canyon-like street, where there are a few other similar hotels and a small shop. Scooters also pass by on the street. It's noisy until late, around 01:00. I stayed on the 1st floor, maybe the 2nd floor would be a little better, although I don't think so. On the positive side, we can mention the location, close to a shopping street and the Jemaa el Fna market. Also, the guys at the reception are great. Conclusion: The hotel looks better in the pictures than in reality, but it's an option to consider due to the location and the friendly staff.

Ha estado todo muy bien nos ha gustado mucho por estar cerca a todo y los chicos de la recepción te ayudan con todo lo recomiendo muchísimo , les aconsejo comprar las excursiones con ellos porque están a muy buen precio y estar uno seguro hemos sentido como en familia muchas gracias por todo

I had booked a room in this hotel for my first night in Marrakech. It was a double room for me and my boyfriend, we are both italians with italian passports, but my boyfriend has an arabic last name which was apparently common in Morocco. The receptionist forced us to cancel our reservation because apparently it was against moroccan law and left us with no option than find another Hotel. He suggested a Riad that would do us a favor as apparently we were against the law. The new hotel tried to charge us double the prize of the first one even if it was all dirty, old and basically empty. Turns out, the receptionist was just trying to fool us, as the Hotel was overbooked and he did not have the room we had booked. In fact, as all the other hotels and Riads we stayed at in Morocco, they told us that having a foreign passport, moroccan laws cannot be applied. This is what I tried to tell the boy since the beginning but he insisted that even of the passport was italian, my boyfriend had a Moroccan name and only that was enough to break the law that forbids unmarried moroccan citizens to book and sleep in the same room with a person of the opposite sex. So he forced us to cancel out reservation and left us with no other choice than stay at the Riad he suggested which was squallid.

Le personnel est adorable, très à l’écoute et volontaire quant à nous faire passer un bon séjour. Le cadre est beau. Rapport qualité/prix au top. Et, surtout, l’hôtel se trouve à 2 minutes de la place Jamaa. Tout était propre, le lit est refait chaque jour malgré le prix très très abordable.

Hotel nel complesso buono,carino e pulito in posizione centralissima. bagni condivisi troppo pochi per il numero di clienti (uno solo a piano per almeno 10 ospiti se non di più. Soprattutto sono stati scorretti e furbi: al momento di pagare il tizio alla reception mi ha confermato la cifra corretta in euro,ma nel pagare con la valuta locale ho scoperto successivamente (al momento non ho fatto il cambio per fiducia..) che ha rincarato quasi del 30% SENZA ALCUN MOTIVO E QUINDI VOLUTAMENTE!!! Peggio poi è stato il dopo.. tramite booking ho segnalato la cosa,la struttura ha riconosciuto l'errore e si è offerta di pagarmi tramite voucher da usare da solo se tornassi o addirittura in contanti (secondo loro consegnandoli ad eventuali miei amici che sarebbero andati lì,cosa assolutamente ridicola....),non rispondendo più alla mia richiesta di avere bonifico... Tant'è che il rimborso mi è stato effettuato direttamente da booking.... per questo il voto in totale è zero rovinando quello che di buono hanno!

Hotel muy céntrico y bien ubicado, tiene justo al lado el Hotel Ali, una de las casas de cambio mejor valoradas. También es donde se suele quedar para iniciar los free tours. El hotel no incluye desayuno pero en la misma plaza puedes desayunar por 3 euros en restaurante Snack Toubkal con un buen servicio y buena comida. Con respecto a las habitaciones indicar que hay diferentes, yo las económicas ni me lo planetaria ya que no tienen aire acondicionado y a nosotros en octubre nos hizo un calor que casi ni pudimos dormir, mucho cuidado con esto y elegir bien las habitaciones.