Hotelux la Playa Alamein

Perfect location, you have a view of the sea whenever you go. the beach is clean. Staff is so friendly and decent. They have an underground parking which is great. Breakfast is fresh and delicious. Service is overall 10/10

Slechte service, niet vriendelijk, helemaal niet schoon, eten is niet lekker, drinken bestellen duurt uren, deur van de kamer gaat niet op slot en als hij op slot is, gaat hij niet meer open tot dat ik iemand roep. Lampjes zijn kapot en heb gevraagd om te vervangen, maar is niks gebeurd. Kortom, vreselijk! Alleen het strand en de zee waren leuk en mooi.

Unfortunately after a long drive , I discovered unliveable building “ please. Do not consider it hotel”.couple of staff sitting playing with their phones . Lifts out of service. 90% of the outdoor furniture are broken unusable. No food service or restaurants available as advertised. Exposed electric wires a long the beach footpath Dirty unusable swimming pools with no service Manger is not caring about anything except collecting the money with one excuse we are cutting the expenses.

The location is good, staff were friendly but for off season there are no services at all, kitchen is closed no one can have a coffee. Hotel is very far delivery is too hard and not many options you can order All swimming area umbrella and chairs are full of dirt and broken Beach is full of rubbish I could not stay more than 2 hours It was a terrible experience

The rooms are acceptable but they have some problems such as the lack of facilities in the rooms and the blackout of the curtains is not good. Some light coming in from the curtains may cause you discomfort when sleeping. There's no WiFI in all rooms (I have never seen it in any hotel before). It wasn't a problem for me but it may be a big problem for some people. There was a problem in the bathroom of my room when I arrived but it was solved. The private beach of the hotel is very good and all the rooms are close to the beach and the view is good and this is the best thing in the hotel. The staff's who were working in reception were very good and friendly(only on reception), but there was some delay in responding to requests. There is also another negative aspect of the hotel and that it is very far away and there are no services near it such as pharmacies,restaurants or a supermarket , If you wanna go out, you need to order a car a long time before you leave due to the distance of the place and the security of the area. The security of the place is very bad with Uber or taxi drivers. The waiting period may reach more than an hour for the to make the drive enter there's no reason and i don't know why they making the cars waiting all this time (this is the worst thing in the hotel), caused me a lot of delay. It's very easy for the hotel to put a small bus or a golf car to service the guests and take them outside the hotel area or make it easy to access Uber and taxis It will be a good hotel for a short stay vacation, but not for a long stay. It needs some some attention and care, simple things but important and it come be a great hotel , such as but Wi-Fi in the rooms and they need to have a golf car very simple stuff but important

The hotel was so nice and clean and helpful animation team the sea view is amazing and restaurant too clean and food is tasty. There are many fun games to play. The yacht trip was spectacular alongside the clear sea. A wonderful family vacation… highly recommend we had the best time ever. Special thanks to the Porto Marina staff especially Sherouq & Mariam from animation team