Acacia Marina

Acacia Palace was excellent and all staff very helpful and professional. Reception always helped with queries about tours etc. Agata cleaned my room beautifully every day and was always so pleasant and cheerful. Florentino (not sure I have correct spelling) was a great head waiter and so helpful - always making sure that there were gluten-free options available for me in the restaurant. Gianni made excellent cocktails! The gardens were very well tended and the pools and sun loungers were always clean. I would recommend this hotel to everyone for its position so close to a lovely sandy beach and easy access to Marina di Ragusa with its bars and restaurants.

This was a very nicely presented hotel. The rooms were very comfortable. The staff at times seemed disengaged but this was their last week. Overall we enjoyed our stay. The bathrooms could have been restocked more regularly and a bit penny pinching charging for change of pool towels.

We have stayed in many 4* hotels across Europe, (generally travelling with Tui), and so can only make direct comparison with previous experiences. We probably paid £700 more than normal so we had high expectations. The facilities and location of the hotel were good. The reception and waiting staff were very friendly, helpful and clearly work hard. The facilities are modern and well kept. The gardens and communal areas are well maintained. We visited outside of the school holidays, so did not experience many families with children, however the only area truly for adults only is the smaller pool. On arrival you are given a pool/beach towel - if you want to change it during your stay it will cost 2 Euros each - not excessive but not what we expect. The food can only be described as mediocre - limited salads, no dressings, main courses somewhat limited in choice although on a few nights there was a chef preparing dishes to order (some fish/pasta dishes - he was clearly passionate about his food). No fresh juice at breakfast (just squash) and if you like cake you will be fine. Halfway through our stay a coach party of 40-50 adults arrived. Unfortunately, all the waiting staff's attention was diverted to attending to them at the expense of the other guests. We do not blame the waiting staff at all, but someone in management should ensure there are sufficient staff to accommodate the increased number of guests. The speciality cooking was absent on these evenings. The rooms are modern and generally clean. Our only complaint would be that the sheets were not changed at all during our seven-night stay. Conclusion - won't be going back, could do better.

Finalmente siamo ritornati nella mia amata Sicilia e- precisamente- in quella che io ormai considero la mia seconda casa…essere tornati è come se il tempo si fosse fermato ed è tutto magico come sempre….tutto perfetto sin dall'arrivo con il solito piacevolissimo drink di benvenuto...colazione abbondante e buonissima, ottimo buffet , camere spaziose ed eleganti come sempre.....peccato che- come tutte le cose belle- il tempo sia volato... grazie di cuore alla Direttrice Signora Rosy che. come sempre si è dimostrata disponibile e gentilissima...grazie allo staff della reception sempre sorridenti e gentili grazie di cuore ai nostri amici Florentin, Giuseppe e Gerardo e Gianni che con la loro cortesia ci fanno davvero sentire in famiglia grazie a Marcello della spiaggia anche lui sempre super disponibile grazie di cuore alla Signora Agata sempre gentilissima super disponibile e sempre con il sorriso sulle labbra... grazie a tutti Voi che- come ogni anno- mi fate innamorare ancor di più - se mai fosse possibile- della Vostra terra unica e meravigliosa... grazie di aver reso la nostra vacanza fantastica al prossimo anno... Carla e Andrea

Hotel che ha necessità di sistemare alcune parti ancora datate. Colazione buona, cena da migliorare. Tovaglioli sempre di carta e di qualità scadente e sinceramente da un 4 stelle mi aspetto tovaglioli di stoffa almeno a cena. Molto limitata la scelta di piatti a la carte in pausa pranzo, perché spesso mancava quanto indicato sul menù, almeno così veniva giustificato dal personale, con un cameriere veramente maleducato e insofferente. Un peccato, data la posizione e l’essere immersi in un bel giardino fiorito a due passi da una bella spiaggia in convenzione.

This is a very nice quaint hotel. Rooms are lovely. They have all you could ask for. Comfy bed best pillows great quiet aircon. Fridge , good shower very comfy and homely. You can easily get a sunbed around the relaxing pool. Half day on the beach is 20 euros private toilet and outside shower. Downside for us was no outdoor bar or poolside food. A very pretty hotel within steps of amenities. Great breakfast . Best hotel in the area .