Margate

Location is good. Other than that it wasn’t great. Room needs refurb, the whole place just felt a bit run down. The new bar / restaurant is like sitting in ikea. Nowhere relaxing to chill with a drink. Staff all looked unhappy and a couple of them were not very friendly, just liked barking rules. Breakfast was lacking some of the usual items. No OJ or apple juice. Coffee machine only served espresso or americano. They run out of certain items which meant a wait. Just not very well organised. I’ve been to many premier inns, this was the worst unfortunately.

First impressions was checking took to long, the self checking didn’t work so everyone was queuing which took a long time. Staff are friendly and helpful the room was lovely clean and comfortable, we pre paid for breakfast and when was came down for it they had hardly any left but we had been offered a refund so not to bad. I would stay here again

the staff were very helpful and polite. The restaurant area was bright and clean. Newly refurbished. Breakfast very low on fruit, dry stale bread but toasted ok. Continental not refilled enough. Bedroom absolutely disgusting. When we opened the door to our room the smell hit us, damp stale smell very strong. We bought air fresheners but made no difference. Curtains hanging off the poles, couldn't drawer them properly. Air conditioning not working, no windows to open instead. Hair dryer did not work, but I bought my own with me just in case. Found socks and underwear in the drawers from the last customer staying in this room. Disgusting not the sort of thing you wish to find in your room when you arrive 408 was the worst room I have ever stayed in with Premier Inn.

The premier inn in Margate is not premier , I need a chat with Lenny Henry. Rooms smell bad, windows covered in bird poo do you couldn’t see the sea any way Just needs a face lift desperately The builders are there at the moment so hopefully they will sort it

Woken up in the middle of the night after the fire alarm went off. Couldn’t sleep again especially after the drunk people stayed outside our window making noise the rest of the night. One bath towel for 2 people was unacceptable. Good location, refurbishment looks promising but a lot of work to be done to increase guest satisfaction.

great location in Margate with easy access to the Margate train station. The hotels is undergoing some modernisation or changes, but would stay again. We also purchased the breakfast on the day and would highlight recommend, before walking into Margate town