Vieraskäyttäjä
12. helmikuuta 2025
The staff are extremely rude! Unbelievable how unhelpful the staff actually were. Me and my partner booked a double room with a double bed only to be put in a room with 2 single beds and the staff refused to move us even though that's what we had already paid for. The cleaners stole 70 euros of my money and again reception did absolutely nothing about it. Didn't even get an apology instead got shouted at by the rude women at reception. I requested no cleaners are to come in our room for the rest of the time we was there. Only to find one of the cleaners trying to come in my room the very next day. Everything at the hotel is french even though it's in spain. including the staff, the music, the entertainment. Absolutely nothing here for british people. I previously left this review and they have taken it down, clearly they don't want people knowing about my money been stolen by the cleaners or the fact how rude the staff are. Would never ever return to this hotel if it was the last hotel on earth. Don't come here be the worst mistake you'll ever make.
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