Miss Navneet Kaur
21. elokuuta 2024
Location was lovely , views of st Michaels mount, beach front with parking right next to the hotel very convenient. We had the Penzer point family room , which had low ceilings in both rooms. Had I known this , I wouldn’t have booked this as all of my family are very tall. The amount of times my children bumped their heads were too many.
The main bathroom had some drainage problem and the shower would overflow , made the housekeeping staff aware after the first night and they assured me they would get a plumber to look into this and this did not happen as we had the same problem the second night.
The breakfast was included in our stay, and my son ordered the buttermilk pancakes and we were assure by the chef directly that the dish did not include eggs , half way through eating them , the manager came and advised there were eggs on the pancakes, my son stopped eating them. The manager apologised to us however as the breakfast was included in our stay , informed us that she could not do anything for us. 😳
Staff were friendly.
Nice location
Room with a view
Käännä