Vieraskäyttäjä
20. toukokuuta 2024
The photos of their rooms look exactly like the actual room we received ! If anything the room appeared bigger than what we expected. We had booked the king bed room overlooking the pool and it was perfect. Except for one thing that I shouldn't/wouldn't have let bother me but here is what happened - you do the decision. I asked about laundry service and was told by the front desk guy that I should save my $$'s and use the oversize bathroom sink (and it was) then hang my clothes on the little wire units that were in the shower area. Simple enough except after I did the wash and rinse & squeeze of as much water as possible, I went to hang the clothes on the wire and it broke, so pulled out the 2nd one, same thing it broke before I could even hang anything up ! So I went back down to the front desk and explained it all and this time the gal that was there told me to bag it up and they would do it for $7/kilo, I stated that I would do this but since it was already wet, there wouldn't be an accurate weight. She told me not to worry and that they would weigh it after it was dry, so I complied and dropped it off. Next day I went to retrieve it and was alarmed that my 3 tee shirts, 2 shorts and a couple of underwear's were going to cost way over $20 ! I was told be a different person that there was nothing that could be done and I could just pay it or they would add it to my bill at checkout. I paid the bill for what may have been 3 lbs (1.25 kilos max) of stuff. So in closing stay here for the rooms (and we probably would again) but don't have your laundry done here because they will ream you !
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