Best Western Plus Mansfield Inn Suites

I chose this hotel based on the reviews and expected a nice, comfortable stay for my family during a tournament weekend. Unfortunately, my experience did not meet expectations. When we first walked in, the lobby and hallways had a strong gas and musty smell. I arrived at 11:30 AM and asked the front desk if we could check in early so we could get ready for the tournament. I was told the earliest we could check in was 1 PM, and there would be an additional $75 charge. While I didn’t want to pay that fee, we had no choice since we needed to get my kids ready to play within two hours. Once we got to our room, the musty smell continued. I had to wipe down the room myself because it was dusty, and I sprayed the beds since the sheets did not look clean. The couch in the room was also dirty. Throughout our stay from Friday to Monday, the strong odor in the hotel never went away and honestly, the smell is still stuck in my nose even after leaving. I don’t feel that paying nearly $600 for this stay was worth it given the overall cleanliness and condition of the hotel. I hope management takes this feedback seriously and makes improvements

warm and welcome stay I had another great stay at best western, Star greeted me as soon as i entered the building and helped with my needs. breakfast was good and a easy check out too

Good place to stay while house being painted.

Check in was fast and easy, our room was clean and had everything we needed.

Great hotel. Very clean, nice layouy\t anf\d great amenities. Defínitly would stay hear again.

Bed too firm. When I first entered the room it had a musty smell, this went away after cooling down the AC. In my personal opinion, the bed was hard. I stayed for two nights, both nights were restless nights.