Fairfield Inn & Suites Mankato

I booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs. Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business. We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner. I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called "omelettes") was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.

Beds sag in the middle and are hard, they were out of everything at breakfast, no syrup for waffles, no muffins, bagels tasted old and she wouldn’t refill anything when we asked.

Braekfast is too late for me they usually had boiled eggs and bagels and stuff like that out

Room wasn't what it was supposed to be so had to move a room, manager yelled at me over the phone when I questioned why there was a charge (turns out it was for parking supposedly) the pool was too cold to use

Room was fine. I was not told about parking charges, which seem gratuitous for a small town. Also could not get my receipt when I checked out, I was told it was not ready but would be emailed. I did not receive receipt in my email and had to phone the hotel. I still could not get the receipt because a manager needed to be involved. Now waiting on the manager.

Rom was clean and comfortable. I really liked the staff Alex, Nate and Evan. I will stay there again if I'm in Mankato. Thank you!

Clean and comfortable rooms, staff very friendly and accommodating to needs.

We had been traveling in town to visit Mankato State College with my daughter and one of her friends and decided to book this hotel as we live quite a ways out of town. It is a nice place, staff were friendly, check in was easy, room was very clean, beds were comfortable, wifi was good, hot water was good had everything you need. Is in a good location close to many gas stations or restaurants. Parking was free. Really everything was good about this hotel other than was a little bit of road noise and the pool was having some kinda maintenance thing and wasn't open at the time we traveled thru. but was a nice option especially for the price point and location. We wouldn't hesitate to stay there if traveling thru again.

Nate at the front desk was great. I came in early and requested an early check in because my wife was not feeling well. We immediately took care of us, which saved the day! Thanks Nate!