Manila Grand Opera Hotel arvostelua

Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It's clear that we did not meet your expectations, and for that, we are truly sorry. We are especially concerned about the slow check-in process, the TV issue, and the Wi-Fi and refrigerator concerns you mentioned. These are certainly not the standards we strive for, and we understand how these inconveniences impacted your experience. Please rest assured that we are addressing these issues with our team to ensure they are resolved promptly. Your experience with our customer service is also not the level of care we want to provide, and we appreciate you bringing this to our attention. We will review our procedures to ensure more timely responses and more effective solutions for our guests in the future. Best regards,IanReservation Staff

Majoituspaikan vastaus: I’m really sorry to hear about your experience with parking—it sounds frustrating, especially when you're expecting a smooth arrival. We strive to offer a convenient and hassle-free experience for all our guests, and I can understand how the parking situation would leave a bad impression. We definitely don’t want our guests to feel dismissed. Your feedback is valuable, and I will be sharing it with our management team to make improvements to our parking and customer service. Thank you for taking the time to share your experience, and I truly hope we can regain your trust in the future.Best Regards,Jaz Reservation Staff

Majoituspaikan vastaus: Thank you so much for your wonderful review! We're so glad to hear you enjoyed your stay—and that the casino added a bit of unexpected fun to your trip 😊 Sometimes the best memories are the unplanned ones! We'd be thrilled to welcome you back the next time you're in Manila.Safe travels and see you again soon!Warm regards,CrystalReservation Staff

Majoituspaikan vastaus: Thank you for sharing your feedback. We apologize for any confusion regarding the bed size. We strive to provide clear information about our accommodations, and we’ll double-check the details to ensure everything matches guests' expectations. We truly value your input and will make sure this is addressed for future stays. We hope to welcome you again soon! Regards,CrystalReservation Staff

Majoituspaikan vastaus: Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the spacious room and comfortable temperature. We apologize for the inconvenience you faced with the shower facilities and the lack of an official receipt. We’ll look into improving the shower setup and water temperature, as well as ensuring that receipts are provided to all guests after checkout. Your comments are very valuable, and we appreciate your suggestions for improvement.Best regards,Crystal

Majoituspaikan vastaus: Thank you for your feedback. We're glad you found the service satisfactory. We apologize for the noise from the traffic and will look into ways to improve this for a more peaceful stay.Best regards,CrystalReservation Staff

Majoituspaikan vastaus: Thank you for sharing your feedback. We’re glad you appreciated the size of the location, but we apologize that the surrounding area didn't meet your expectations. Your comments are valuable to us, and we’ll take them into consideration as we continue to improve. We hope to have the opportunity to welcome you back in the future!Best Regards, Jaz Reservation Staff

Majoituspaikan vastaus: Thank you for your feedback! We're glad to hear you enjoyed your stay. We hope to welcome you back again soon!Best Regards,JazReservation Staff

Majoituspaikan vastaus: Thanks for staying with us. We appreciate your feedback!

Majoituspaikan vastaus: Thank you for your positive feedback! We're so glad to hear that you had a good experience with us. We hope to welcome you back in the future for another pleasant stay.Best regards,CrystalReservation Staff

Majoituspaikan vastaus: Thank you for your kind words! We're so happy to hear that our staff made a positive impression during your stay. We always strive to provide excellent service and it's great to know that our team was able to assist and accommodate you. - Regards, Crystal

Majoituspaikan vastaus: Thank you for sharing your feedback! We're glad to hear that our staff provided excellent service and that you enjoyed the location. We apologize for any inconvenience regarding the room size and noise, and we'll certainly look into these points to improve future stays. We appreciate your comments and hope to welcome you back again soon! - Regards, Crystal

Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed our facilities. We appreciate your thoughts on the breakfast and will work to improve it. We hope to welcome you back soon!

Majoituspaikan vastaus: Thank you so much for your kind review! We're thrilled to hear that you had a great stay and enjoyed our friendly and accommodating staff. We hope to welcome you back soon! Regards, Crystal Reservation Staff