New Coast Hotel Manila

The place is very accessible and convenient since it is near almost everything. Most of the staff were kind, hospitable, and accommodating, which we appreciated. However, during our check-in, the receptionist on duty lacked proper assistance and explanation. While we were carrying our belongings and trying to figure out where the elevator was, she was busy talking and laughing with her co-worker. We were not informed properly about how to bring our things to the room, so the experience felt unprofessional at that moment. Thankfully, one of the security guards noticed that we needed help and kindly assisted us with our cart and belongings. We truly appreciated his kindness and the hospitality shown by the other staff members.

There's no seat in the lobby, only standing area. Think they expect everyone to go straight to the casino. Location wise - great, convenient and close to where I have to work.

Spa and sauna and pool were closed, nowhere any info of that. Hotel room had cockroaches. Nobody cared when reported. Rooms were very old looking. Security at door too pushy. Cannot recommend to anyone.

The power socket still the same it’s loose, been reporting it everytime we stayed there’s no improvement, the window glass is not clear either there’s no maintenance on that window.  The SPA service is too bad, body scrub but no scrubbing happened 😤

Noisy because of under renovation. The transport charges (airport to hotel) has been increased more than double.

Hotel condition is very good. clean room and kind service..only It's a pity that the pool is still under construction.

I recently visited and was impressed by the cleanliness and neatness of the place. The staff were friendly and welcoming, making my experience even more enjoyable. However, some facilities were closed for maintenance and upgrades, which was a bit disappointing. Overall, it's a great spot, and I'm looking forward to seeing it when everything is up and running

Pool is not open. But service is superb. I love the room and the food is something you need to try.

The check-in time is scheduled for 3pm, however, due to traffic, I arrived late around 5pm. The receptionist informed me that I would need to wait a few minutes as the room was not yet prepared. After a long trip, feeling tired, I expressed my desire to relax in the hot tub.