Vieraskäyttäjä
24. helmikuuta 2025
it was the worst experience ever. the people were very rude the lady still charge me 2700 peso that i came early at 5am should be we check in & straight into the room at that time of the day but the lady charge me. i was really very not happy at all with the lady at the reception. very arrogant & very rude & looking & staring at my partner & man at door very rude ask her for an i.d. like she thought she was a ********** & i got so very mad about how he treat my partner. this is totally unacceptable i demand a full refund of the coat of me & my partners stay at the executive hotel in malate manila & also a refund of the early check in fee cos' it was like 5am in the morning it should be ok yes sir & ma'am & here's your key & go straight in the room but instead she wanted to do some nasty stuff to me & my partner & to charge us anyway when they should just be treating us better in that instance & in all the other instances that had happened there & my partner she was absolutely furious so very upset & so very mad about how we were treated & given what they had done to us i think a full refund of the early check in fee & cost of staying in that hotel for 3 days is not too much to ask for & to get that money paid into the card account i used to pay online for that hotel.
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