Arzo Hotel Grand Lodge

Arzo Hotel Grand Lodge arvostelua

Arzo Hotel Grand Lodge

1440 San Marcelino St, Ermita, City of Manila, Metro Manila, 1000, PhilippinesNäytä hotellin tiedot
Arzo Hotel Grand Lodge
Arzo Hotel Grand LodgeArzo Hotel Grand LodgeArzo Hotel Grand Lodge
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.7/5
48 arvostelu
Vahvistetut arvostelut
Sijainti3.9
Mukavuudet3.6
Palvelu3.6
Puhtaus3.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(48)
Positiiviset arviot(40)
Arvostelut valokuvien/videon kera(7)
Mahtava yöpyminen!(6)
Ystävällinen henkilökunta(5)
Kielteisiä arvosteluja(8)
Anonyymi käyttäjä
Perhehuone
Majoittunut 1. 2025
Perhe
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.2.2025
Nice and good. Thanks Arzo for a great service while we are staying.
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Peter Koster
Perhehuone
Majoittunut 1. 2025
Yksin matkustavat
11 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 7.2.2025
Prima,ruim hotel,grote kamers.
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
japhet Hugh
Queen-huone
Majoittunut 12. 2024
Yksin matkustavat
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 16.1.2025
been here a lot of times, all i can say Is the place is just right for its price. the room Is Big tv is working Airconditioning is Good Wifi is good but disconnects sometimes Amenities are Complete from soap , Shampoo toothpaste , water etc. location is Good there is also a restaurant at ground floor only thing that i hate is - theres no hot shower - no elevator - Been In 3rd and 4th floor rooms and There is always a lot of small Cockroaches
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Riri Budashiri
Perhehuone
Majoittunut 10. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.1.2025
Entrance is vague but rooms are good
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Vieraskäyttäjä
Queen-huone
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 9.1.2025
Everything is good except there’s no elevator.
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Anonyymi käyttäjä
Queen-huone
Majoittunut 11. 2024
Pariskunnat
5 arvostelu
3.7/5
Lähetetty 1.1.2025
The hotel is good
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Rodney Doletin
Perhehuone
Majoittunut 11. 2024
Perhe
1 arvostelu
2.7/5
Lähetetty 27.12.2024
The hotel is nice kaya lang ang hirap matunton dahil papasok pa from the hi-way. I had a hard time carrying our luggage to and from the 4/F dahil hagdan lang at walang staff na nag-aassist especially if naghahabol ng flight during wee hours. Sana may sign board from the outside. Overall, worth nmn sa price.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations. We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services. Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.
Anonyymi käyttäjä
Perhehuone
Majoittunut 11. 2024
Perhe
1 arvostelu
2.7/5
Lähetetty 26.12.2024
The place is quite during our stay for 3days. The restaurant food was a bit pricey for its quality. No elevator in this place, make sure to consider it and be physically fit in booking in this hotel. There are small cockroaches inside the room. Bathroom floor was not good.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations.We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services.Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.
Merly
Perhehuone
Majoittunut 11. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 26.12.2024
Good place to stay Quiet and clean Price is very affordable and staff are friendly Sure will book here again on the next time
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Rudy M Erebias Jr
Perhehuone
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.12.2024
That was so great staying in a Hotel like this.
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
SCTravels
Twin-huone
Majoittunut 10. 2024
Pariskunnat
14 arvostelu
3.0/5
Lähetetty 6.12.2024
It is alright stay.
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 10. 2024
Yksin matkustavat
4 arvostelu
2.0/5
Lähetetty 22.11.2024
The location is really hard to find for the Grab Drivers
Käännä
Majoituspaikan vastaus: Reply from the property:Thank you for taking the time to provide feedback on your recent stay at Arzo Hotel Grand Lodge. We are truly sorry to hear that your experience did not meet your expectations. We strive to offer the best possible service and accommodations, and it is clear we fell short during your stay. Your comments regarding the issue you mentioned, about cockroaches, are concerning, and we take them very seriously. Please accept our sincere apologies for any inconvenience you faced. We are committed to addressing these issues promptly to ensure they do not recur. Your feedback has been shared with the relevant departments, and we are implementing measures to improve our services. Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.
Jhenn
Twin-huone
Majoittunut 9. 2024
Pariskunnat
6 arvostelu
3.5/5
Lähetetty 10.11.2024
The location was perfect!!
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Jane FVSupportTeamSME 7AM - 3PM SAT OFF
Queen-huone
Majoittunut 10. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.11.2024
Great stay as always! Will definitely book again. Very clean.
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your wonderful experience at Arzo Hotel Grand Lodge. We are thrilled to hear that you enjoyed your stay with us. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Arzo Hotel Grand Lodge on your next visit. Should you need any assistance or have special requests for your next stay, please do not hesitate to contact us.
Vieraskäyttäjä
Queen-huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
3.5/5
Lähetetty 13.10.2024
Tutto sommato ok ma Pulizia,cambio asciugamani e lenzuola inesistenti Siamo arrivati alle 13 (camera pronta)ma ci hanno chiesto 100 pesos se non volevamo aspettare l orario di check in (alle 14) Insetti ovunque nel bagno, finestra e porta della camera sempre aperta perche serrature rotte Buona la posizione e guardia all ingresso cordiale e simpatico
Käännä
Majoituspaikan vastaus: Reply from the property:Thank you for taking the time to share your feedback about your recent stay at Arzo Hotel Grand Lodge. We sincerely apologize for the issues you experienced and any inconvenience they caused. We strive to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short during your visit. Your comments are taken very seriously, and we are addressing these matters with our team to ensure improvements are made. Thank you again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve. Once again, we apologize for not meeting your expectations and thank you for bringing these issues to our attention. Your feedback is crucial in helping us improve our services.