Hilton Kuwait Resort arvostelua

Majoituspaikan vastaus: Thank you for posting a review about your experience at Hilton Kuwait Resort. We were truly concerned about your recent experience in the Spa and we have investigated the matter with all concerned department. We sincerely apologize that the approach demonstrated by the spa reception left a negative impact during your visit and for any misunderstanding on your spa booking. Please note that this was not the impression we would like to extend to any of our guest, more importantly the overall service every guest deserve to experience. Hence, we have already highlighted this to the Spa Manager and has implemented corrective measures to improve your experience in the future. Please be assured that we are committed to provide the highest level of service constantly hence your feedback are taken seriously. Thank you again for bringing your concern to our attention. We hope to have the opportunity to welcome you back to our resort in the near future. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for posting a review about your experience at Hilton Kuwait Resort. We are pleased to hear that you and your family had a wonderful experience at Songbird Cafe. It is also great to note that Sushila exceeded your expectations. We will definitely share with her your positive comment and appreciation for providing an exceptional service during your visit. We are looking forward to welcoming you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for posting a review about your stay at Hilton Kuwait Resort. We are glad you enjoyed your stay and found the facilities to your satisfaction. We also conveyed your positive feedback to the team especially Narayana for ensuring you a comfortable and tidy room. It is great that you enjoyed your breakfast experience as well your access to the beach and swimming pool. We hope we get another opportunity to welcome you and your family back to our resort in the future. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for posting a review about your stay at Hilton Kuwait Resort. It is great to read your satisfaction with the service provided by the team. We have also recognized the effort of Sushila to consistently provide outstanding service. We are also delighted that you had a calming and relaxing ambience that created a comfortable ambience. We are looking forward to welcoming you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for taking the time to post a review about your stay at Hilton Kuwait Resort. We are delighted to hear that you had an enjoyable stay and that the service provided by the team met your expectations. We have also conveyed your positive feedback with the team for ensuring you a remarkable & hassle-free stay. We particularly recognized Narayana, Gambu and Hayme for their exceptional service. We assure you that we are continuously striving to provide the finest services throughout your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for posting a review about your stay at Hilton Kuwait Resort. We are glad that you and your family enjoyed your experience at the Songbird Cafe. It is great that Sushila were able to meet your expectations by providing an outstanding service throughout your visit. We also shared your positive remarks with her and the team. Thank you again and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for taking time to share a review about your stay at Hilton Kuwait Resort. We are pleased to hear that you had an amazing experience at the restaurant, especially with the service provided by our team. We also recognized the effort of Sushila to ensuring you a remarkable service. We are also delighted that you found several of our amenities, such as the swimming pool, spa and gym to your satisfaction. Thank you again and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for taking the time to share with us your stay at Hilton Kuwait Resort. It is our pleasure to hear that you enjoyed your stay and that you have recognized the efforts of our team in providing you the finest services. We have already shared your comments with the team especially Eslam. We hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for taking time to share a review about your stay at Hilton Kuwait Resort. It is great to know that you had an amazing experience at the restaurant. We are glad that you enjoyed the nice view, ambience and more importantly the service our team provided. We also shared your positive remarks with the team. We hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for sharing your recent experience at Hilton Kuwait Resort. We are thrilled to learn that you enjoyed an excellent service in our restaurant and that the housekeeping team also provided you with utmost care throughout your stay. It is our team's effort and commitment that has contributed to your enjoyable experience; thus we assure you that we will share your kind words with the team. Thank you and we hope we can welcome you back soon. Best regards, Fady Iskander General Manager

Majoituspaikan vastaus: Thank you for taking the time to post a review of your recent stay at Hilton Kuwait Resort. We are pleased to read that you enjoyed your stay and had a great experience at the Songbird Cafe. It is remarkably satisfying to know your impression of our team members especially Sushila and Rinchen. We assure you that we will share your positive remarks with them. Thank you again for your feedback and looking forward to welcoming you back soon. Best regards, Fady Iskander General Manager