The Mandeville Hotel

Awful Hotel The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.

Mr &mrs Reynolds The receptionist was so lovely and polite the canteen staff was lovely and the domestic staff is very lovely friendly and helpfull overall me and my husband had a lovely stay

Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay

All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.

We found the staff friendly and helpful. However, the hot water wasn't working in our room.

The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.