Viceroy Beach and Spa Resort

The team at restaurant is great 👍 and staff is very good ... Air Conditioning was too good Comfortable stay.... Would like to come again.... for such a comfortable stay

Viceroy being one of the oldest properties in Mandarmani doesn’t really need a review. Still maintaining its quality , charm and hospitality like as always . Specifically to mention the food and appropriate suggestion & recommendations from Mr. Surajit , the Food & Beverages manager. Starting from deciding the portions to the exact item he has made us felt extremely at home. So my suggestion would be …please go to him and tell him a high level category of food you want to have and left the rest in him and don’t worry if you have some left overs. So overall , nice experience overall though there are some scope of improvements on furniture, bathroom etc but those are very nominal things and should not impose a lots of obstacles . Enjoy your stay at The Viceroy …. Will definitely come here back.

How should I review when I did stay there in spite of having a booking there for 2 nights. Even before we could enter their property they directed us to another hotel citing short circuit. We were never called back to the Viceroy and had to stay at the hotel they placed us. We do believe short circuit was an excuse as they had a some office gathering who had booked all the rooms, just our assumption based on what our driver informed who had stayed at their dormitory. They did not even provide a discount for putting us through this inconvenience.

Dear Management, We recently stayed at your resort for two nights and thoroughly enjoyed the experience. The resort's design and conceptualization are truly impressive. We would like to bring a few points to your attention for consideration: 1. The cleanliness of the rooms could be improved; we found them not as tidy as expected. 2. We suggest adding some Bengali selections to the in-room dining menu, especially since the property is located in Bengal. 3. The pricing for the in-room dining menu could be more pocket-friendly. 4. For a nightly charge of almost ₹5,000, we believe basic amenities such as slippers should be provided. 5. We were quoted ₹1,800 for a cab to Digha and an additional ₹1,200 to Kolkata. While we understand there is a charge, the pricing should be more relevant. 6. We received a torn duvet cover, which is not acceptable given the nightly rate. The property is beautifully built and designed, and we believe addressing these points will enhance the comfort and overall experience for your guests.

Thank you for your excellent hospitality. Staff were hands on. Food was good. Had a good interaction with chef. Abhishek never refused anything. So overall we had very enjoyable stay.

I had an absolutely delightful experience. From the moment I arrived the staff were warm, welcoming and attentive to every detail, especially Mr. Surajit. What truly sets the hotel apart is its outstanding service. Every staff member I interacted with from the front desk to room service were courteous, professional and eager to help.