Comfort Inn & Suites

Stayed Thanksgiving night. Absolutely wonderful stay! Easy check-in and check out; room was VERY clean; complimentary breakfast was very good; and the property is well maintained. Looks like it was recently renovated and has a modern look to it. Would 100% stay here again!

A very nice, newly renovated hotel located right off of i83. My room was big, and clean. Check-in was quick and easy. The breakfast buffet was very good. The only negatives were: There was no blow dryer in the room so, I called the front desk and they said they’d bring me one but they never did. Also, the toilet paper holder in the bathroom was broken and hanging off the wall. Overall, it’s a nice place to stay and I’d recommend it.

The lady named Carolyn at the front desk is the rudest, most incompetent hotel employee I have ever encountered. I have been here for two weeks and every week when I re up my reservation there are problems. Today she wouldn't even look at my confirmation number, checked me in under someone else's reservation, and even had me sign their credit card receipt. All the while being incredibly rude while she was probably committing a criminal offense. I work night shift and have been awakened by her opening my door and yelling that I must check out of hotel, even though I paid in full for a week the day before. THIS WOMAN IS GIVING YOUR HOTEL A BAD NAME. SHE SHOULD BE FIRED FOR HER RUDENESS AND ABSOLUTE INCOMPETENCE!

We had an overall good experience. At first appearance entering the motel could use some updating but was clean. Beds comfortable.The front desk girl was excellent very helpful with any questions and polite. Always very pleasant assuming she was the front desk manager. The breakfast bar was suitable but nothing spectacular. Choices change daily. The pool was clean and very relaxing at the end of the day.

We had teams staying here for an event in town and had we known the hotel was in the condition it was in we would not have stayed. There was no hot water and it was a chilly weekend, plus our girls were playing in a tournament would have been nice to get a hot shower after. The heat wasn't working either and it was freezing. Some of our team was on the 4th floor which was pretty much renovated but they still encountered dust in the rooms and sofa beds that wouldn't open. Outlet holes in the wall but no outlets in them yet. The rest of the team was on the 3rd floor which only half of the floor was partially renovated. When you stepped off the elevator the floor looked under construction and we questioned we had the correct floor as I felt like there should have been a Do Not Enter Construction in process sign. There was plastic hanging down from the ceiling, materials off to the right in the vending area, paper taped down to the floor, TVs in hallways, there was tape and in some cases plastic as well cover the sprinkler systems. The elevators were dusty so we thought we take the stairs, nope there was debris all over the place. They took the shower curtains or curtains out of the rooms and just piled them on one of the landings, another landing hand bed rails and shop vacs, another mirrors and a table saw, every landing was full with debris and it was not a safe environment especially when we were all staying on the 3rd and 4th floors. When we mentioned the issues to the front desk manager...yes I said manager they past the buck on another manager that wasn't' even on site, saying there was nothing they could do. They were not even aware of what the stairwells looked like apparently. I waited to post to see what results might come giving the hotel some time to redeem themselves. The hotel did refund some of people but not everyone, this was all after the fact and after lots of pushing. I guess they saw the value of the dollar more important then the safety of our families. It's ashamed the hotel will probably look really great after renovations but based on how the Managers chose to handle the situation we will never stay there again.

Very nice hotel. Still a few renovations going on but room was clean, freshly painted, bed was extremely comfortable. Breakfast selections were adequate. Desk clerk friendly and accommodating. Recommend staying in room on front side as interstate is directly behind hotel.