Majoituspaikan vastaus: Hello,Thank you for taking the time to leave us feedback from your recent stay with us. We are glad to read that you liked the hotel location and my colleagues impressed you with their high level of service. We will be sure to pass your compliments along to my team. It has been our pleasure to have you with us and we look forward to welcoming you in the future.Kind Regards, Guest Relations
Majoituspaikan vastaus: Dear Grace,Thank you so much for your kind words and wonderful feedback! We are delighted to hear that you had a positive experience during your stay with us. It’s great to know you found our location convenient, the room to your liking, and the price reasonable. We truly appreciate your recommendation and look forward to welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know!Kind regards,Guest relations
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Vieraskäyttäjä
Twin-huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
1 arvostelu
3.5/5
Lähetetty 2.3.2025
6/10 overall
Käännä
Majoituspaikan vastaus: Hello, We hope you had a pleasant stay with us. If you would like to share more about your experience, please feel free to contact us directly at anytime! Have a good week ahead.Kind Regards, Guest Relations
Majoituspaikan vastaus: Dear guest,Thank you for sharing your thoughts with us! We're so glad you chose our hotel for your first visit to Manchester and that your daughter’s recommendation led you to us. It's great to hear that you had a good overall experience.We truly appreciate your feedback about the food and beverage prices, and we understand your concerns. We always aim to offer the best value alongside quality service, and your comments will be taken into consideration as we continue to enhance our offerings.We hope to welcome you back in the future and make your next stay even more enjoyable!Best regards,
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Vieraskäyttäjä
King-huone - Kaupunkinäkymä
Majoittunut 2. 2025
Perhe
29 arvostelu
3.0/5
Lähetetty 13.2.2025
訂了兩晚 提前退房沒有全退第二天房費 差評
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to leave us feedback from your recent stay with us. We are sorry to read that your stay was not as good as you had expected. We issue refund according to the reservation policy. We appreciate your understanding. We hope you will come back to stay with us again.Kind Regards, Guest Relations
Majoituspaikan vastaus: Dear Ivy,Thank you for sharing your experience with us. We're pleased to hear that you appreciated our hotel’s new design and stylish decor, as well as the convenience of nearby transportation.We also value your feedback regarding the front desk service. While we're glad you found our team polite, we always strive to go above and beyond in making our guests feel warmly welcomed, so we’ll be sure to look into this for improvement.We truly appreciate your insights and hope to have the opportunity to welcome you back in the future.Warm regards,Guest relations
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Banbianwawu
Huone - King-size-vuode
Majoittunut 2. 2025
Perhe
17 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
現代化酒店,房間還挺大的,衞生間設施也齊全。
Käännä
Majoituspaikan vastaus: Dear Banianwawu,Thank you so much for your perfect score! We're thrilled to hear that you enjoyed the spacious rooms and fully equipped bathroom facilities. We hope to welcome you back again soon.Kind regards,Guest relations
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Vieraskäyttäjä
Huone - King-size-vuode
Majoittunut 1. 2025
Pariskunnat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.2.2025
房間不錯,離曼大不遠,早餐豐富
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for the fantastic review and perfect score! We're glad you enjoyed the room, the proximity to Manchester University, and the breakfast. We look forward to hosting you again in the future.Kind regards,Guest relations
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Nina
Huone - King-size-vuode
Majoittunut 2. 2025
Perhe
10 arvostelu
3.3/5
Lähetetty 4.2.2025
整體一般,服務員態度非常差
Käännä
Majoituspaikan vastaus: Dear Nina,Thank you for taking the time to leave us feedback. We're sorry to hear that your experience didn’t meet expectations. We will take your comments into consideration as we continue to improve. We hope to have the chance to welcome you back in the future.Kind regards,Guest relations
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Vieraskäyttäjä
Twin-huone
Majoittunut 1. 2025
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 2.2.2025
第一次的房間漏水,後來馬上給換了新的房間
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to leave us a review. We apologize for the issue with the first room but are glad we could quickly accommodate you in a new one. We appreciate your understanding and hope the rest of your stay was comfortable.We look forward to welcoming you again soon. Kind regards,Guest relations
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Vieraskäyttäjä
Huone - King-size-vuode
Majoittunut 1. 2025
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.1.2025
Very good place to stay, I will go back next time for sure. The place is very clean and the location is good.
Käännä
Majoituspaikan vastaus: Hello Guest, Thank you for choosing to stay with us from your recent stay with us.I am glad to read that you enjoyed the stay and found the room is clean. We are always here to enhance the experience for our guest. I will ensure your kind words will be passed along to my teams. It has been our pleasure to have you with us and we look forward to welcoming you again. Kind Regards, Guest Relations
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Vieraskäyttäjä
Huone - King-size-vuode
Majoittunut 12. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.1.2025
乾淨 房間好
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and found the hotel clean. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations Team
Majoituspaikan vastaus: Hello,Thank you for taking the time to leave us feedback. We are glad to read that you liked the hotel location. Accessible rooms are also categorized as a King with View room type, therefore it was allocated for your stay. Having said that, we added the preference onto your reservation so we will be aware of that when allocating room when you are back. This has been our pleasure to have you with us and I look forward to welcoming you back in the future. Kind Regards, Guest Relations Team
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Vieraskäyttäjä
Huone - King-size-vuode
Majoittunut 12. 2024
Perhe
6 arvostelu
4.5/5
Mahtava
Lähetetty 20.12.2024
房間空間不夠大,其他還不錯
Käännä
Majoituspaikan vastaus: Hello,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations Team
Majoituspaikan vastaus: Hello, Thank you for your feedback. We sincerely apologize for the decline in cleanliness you experienced during your stay. We take hygiene standards seriously and will review this matter with our housekeeping team to ensure improvements. We're glad to hear that you enjoyed the location and breakfast offerings, and we hope to welcome you back for a better experience next time. Your input is valuable to us as we work to enhance our services.Kind Regards,Guest Relations