Majoituspaikan vastaus: Hello,Thanks for letting us know about your disappointment with your recent stay.While we are sorry to hear that your experience failed to meet your expectations, it will be really useful if you could elaborate further so we'll be able to look into the issues you may have encountered and take all the appropriate actions to prevent re-occurrences.We look forward to hearing from you and hope that you'll give us another chance to welcoming you back for a much more pleasant time.Regards,Frederic DumontGeneral Manager
great location, near to Manchester Piccadilly station
Käännä
Majoituspaikan vastaus: Dear w113,Thank you very much for sharing some positive comments and scoring us with the best rating, this is truly appreciated.The Team and I are delighted to find out that you enjoyed your experience as you particularly found our central location ideal to explore Manchester and access Piccadilly Train station.We look forward to having you back as one of our guests in the near future, we'll happily welcoming you back!Regards,Frederic DumontGeneral Manager
You have to walk a little ways to get to town and Chinatown. The staff is nice and helpful, but the room isn't very clean and have a bit of bad smelling.
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Majoituspaikan vastaus: Hello,Thank you for sharing your thoughts about your recent visit.While we are happy that you found our Team friendly & helpful; we are sorry to hear that, on this occasion, you've experienced a shortfall in our cleanliness standard. Rest assured that our Head Housekeeper has been informed so she can take all the appropriate actions to address the issue in order to prevent re-occurrence.I'm also sad and surprised to find out about your disappointment with our location. Indeed, our hotel is situated in Manchester city centre and easily walkable to all the point of interests the town has to offer. Thanks again for your invaluable comments which are always helpful in our continuous effort to improve the quality of our products. We truly hope that you'll give us the opportunity to seeing you back in the future for a more pleasant time.Regards,Frederic DumontGeneral Manager
Majoituspaikan vastaus: Hello,Thank your for letting us know your thoughts about your recent stay.We are sorry to hear about your disappointment with your experience.Note that Ibis hotels are classed as an Economy Brand and consequently offer limited facilities. Sadly, those failed to meet your expectations.We still truly hope that you'll give us another opportunity to welcoming you back for a more enjoyable time.Regards,Frederic DumontGeneral Manager
Great little hotel. Parking nearby and within walking distance of theatres and excellent pubs and bars. Modern rooms with modular shower & toilet.
Käännä
Majoituspaikan vastaus: Hello,Thank you for sharing some positive feedback about your recent stay, those are truly appreciated.We are delighted to hear that your experience met your expectations as you found our facilities modern and our central location convenient to discover what Manchester has to offer.We look forward to welcoming you back soon for more enjoyable visits.Regards,Frederic DumontGeneral Manager